Forum / Remote Desktop Manager - Support

RDM hangs after Tab-Switch

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Hi,

My RDM freezes (i'm the only on in the Company using the latest version ) when i switch RDP Tabs - this can take up to 2 minutes.


With this version it's also hard to manage Users/Roles. There are all kind of strange mesages like - while editing / saving a user
Cannot find Login '' because it doesn't exist or you do not have permission...


Clock27 days

Hello,

Which RDM version are you using? Is it the latest release 2019.1.41 or the latest beta 2019.2.9?

What data source type are you connected to? If it's Devolutions Password Server, what version are you using?

Could you please check in Help - Application Logs to see if there is any relevant error messages about the issues you are experiencing? If so, please send us some of those error messages.

Best regards,



Érica Poirier

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Clock26 days

I upgraded to 20.19.2.16.0 then deleted my private vault and I have not had any issues.

Clock12 days

Hello,

Thank you for your feedback and glad that you are not experiencing issues anymore.

Best regards,



Érica Poirier

signaturesignature

Clock12 days