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Problem with 2FA on the Web login app and DPH itself

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Ive just setup 2FA on my Devolutions account which is the same account used for DPH but ive been getting this message whenever i login now (see attached img).

Can you help otherwise ive got to disable 2FA to use DPH and the Web Login Ext.

I should probable also state that I get asked for my Master password then it send the notification to my Devolution's Authenticator app for 2FA then I get that msg in the IMG then it just goes in circles. Also RDM goes in fine which uses the same account for Online Drive, its just DPH mainly the Web Login Ext that doesnt pass this stage of the auth.

(Thanks Min Destens didnt realise)

JK
Devolutions Force Member (and Long time Devolutions Fan)

Annotation 2019-09-25 193823.png
Clock2 mths

Hey John,

it looks as this is the wrong screenshot wink

Regards,
Min

Clock2 mths

Hi John,

Thank you for updating your screenshot.

It's a bug on our side. The solutions has been identified. We hope to be able to push the fix in production tomorrow.

Have a good day!


Maxime Morin

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Clock2 mths

Great!! Many thanks to the Team for the quick fix.....

JK
Devolutions Force Member (and Long time Devolutions Fan)

Clock2 mths


Hi John,

The bug was fixed and pushed to production this morning.

Thx for the bug report!

Richer Archambault

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Clock2 mths

Thats better many thanks, ill keep an eye out for the bugs....

JK
Devolutions Force Member (and Long time Devolutions Fan)

Clock2 mths