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VMware Remote Console

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Hi,
Our support staff connects to customer specific VMs using VMWare Remote Console 10.0.4. The users use their AD account to authenticate. Currently, we are opening VMs using “vmrc://<domain>\%Username%@<vsphere hostname>/?moid=<vm-id>”. After executing this command, the Remote Console is opened and since the program enables one to store the password, the password and username are filled in automatically and the users just need to click “Connect”. Now, we tried to migrate these connections to RDM. For us, it is important that the “Warn if already opened” feature is working and that the RDM is able to show the status of the VMs (connected or not). Therefore, we tried the following:
Using the VMware Remote Console Addon:
Problems:
- Only works with “display: external”, therefore the RDM does not know the status of the connection and “Warn if already opened” is not working
- It is not possible the leave the password field empty and enter/store it within the Remote Console.

Using “Command Line (External Application”)” with the mentioned vmrc:// scheme
Problems:
- “diplay: embedded”: we found no way to switch the Remote Console to Fullsceen
- “display: undocked”: the windows taskbar covers some part of the VM

Using a PowerShell Script with the “no exit” option and the mentioned vmrc:// scheme
Problems:
- Users have to close the VM and the PowerShell script to mark the VM as free and they tend to forget to close the internal session

Optimal for our situation would be:

- Function “Warn if already opened” is working
- Session within RDM is automatically closed when the Remote Console is closed
- Authentication works with user specific AD credentials
- Fullscreen mode is working

Is there any way to achieve that using RDM?

RDM version: 2019.1.41.0 Enterprise

Thank you in advance!

Best Regards

Clock4 mths

Hello,

I understand that connecting to a remote console using VMWare Dashboard / External app.
Have you tried to run a Synchonizer on the VMHost(https://help.remotedesktopmanager.com/entrytype_synchronizer.htm)?
This will add the session in the data source directly, following a template.

These entries will be available to open embedded if I'm not mistaken.

Thoughts?


Best regards,



Alex Belisle

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock4 mths


Hello,

thank you for your fast reply.
I will ask our VMware guys if we can use the mentioned solution.
After that, I will post the results here.

Best Regards


Clock4 mths

Hello,

Thanks for the feedback, we'll wait for the outcomes then!


Best regards,



Alex Belisle

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

signaturesignature

Clock4 mths

Hi,

Our outcome was that a combination of the automatic checkout feature and a command line entry with “vmrc://<domain>\%Username%@<vsphere hostname>/?moid=<vm-id>” fulfils our requirements best.

What we got working with it is:
- Automatic checkout feature is working
- Session within RDM is automatically closed when the Remote Console is closed
- Authentication works with user specific AD credentials and can be saved within VMRC
- Fullscreen mode is working
Thanks for the support!

Best Regards


Clock3 mths

Hello,

Thanks again for the feedback!
I'm glad you found a way to meet your requirements.

Do not hesitate to get back to us if we can help in any way.


Best regards,



Alex Belisle

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

signaturesignature

Clock3 mths