Forum / Remote Desktop Manager - Localization

L2TP VPN can not connect on Windows 10

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I am new vpn user and I have configured an L2TP server with a shared key on my laptop. I have tried numerous ways like disabling of firewall but it can’t connect. Anyone can help me.

Clock14 days

Hello,

What version of RDM are you running?

Are you able to establish the connection outside RDM?

Best regards,



Jeff Dagenais

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Clock14 days

Jean-Francois,

I already said I am new vpn user and I don't have sufficient knowledge but I read many guides from google search.
https://www.vpngate.net/en/howto_l2tp.aspx
https://www.expressvpn.com/what-is-vpn/protocols/l2tp
https://www.purevpn.com/what-is-vpn/protocols/l2tp

But still nothing. Can you please give me the proper solution?

Clock13 days

Hello,

We cannot help with VPN or remoting technologies that is not working outside our product, which seem to be the case on our end unfortunately.


Are you running Remote Desktop Manager? Which version?

Best regards,




Jeff Dagenais

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Clock13 days

version 2019.1.20.0

Clock13 days

Hello,

Are you able to establish the VPN connection outside RDM? I mean, if you close RDM and launch the VPN, is it working?

Best regards,



Jeff Dagenais

signaturesignature

Clock12 days