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Certificate for stream.tellmer.com couldn't be verified

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I just started getting the above message when starting up Remote Desktop Manager. The certificate looks good. Any idea what's going on?

Clock17 days

Could you post a print screen to get the context related to the certificate?

Regards

David Hervieux

signaturesignature

Clock17 days

Hey,

sorry for jump in - we receive exact the same at RDM start - The message mention stream.tellmer.com but in the certificate details *.keen.io is shown

(I guess in our case it's related with https inspection):

image

Regards,
Min

Clock6 days


@Min

This is really strange. Do you get this all the time or it's new?

David Hervieux

signaturesignature

Clock6 days

We got it the first time as we upgraded RDM from 2019.1.25.0 to 2019.1.36.0 on a customer side.

Regards,
Min

Clock6 days

Could it be related to the certificate revocation list?

https://help.remotedesktopmanager.com/kb_security_certificatevalidation.htm

David Hervieux

signaturesignature

Clock6 days

This could be - I'm on monday again on customer side - we'll check the Ignore application certificate errors and give you feedback.

At the moment we've configured a SSL-exception for *.keen.io on the proxy

Regards,
Min

Clock6 days

We investigated the issue and disable the option Check for server certificate revocation should be the workaround for this issue.

Option under File > Options > Security
RDM+revocation

I open a ticket with the engineering department to continue the investigation.

Please let me know if the option doesn't solve the issue.

Best regards,



David Grandolfo

signaturesignature

RDM_revocation.png
Clock3 days