Forum / Devolutions Password Server - Support

WEB: InvalidOperationException - Failed to deserialize connection

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Hi,

we have a few users that dps sends me hundreds of mails with similar content:

The following error was received by mr-anonymous@company.net at 6/14/2019 2:15:30 PM
Error:
InvalidOperationException - Failed to deserialize connection, connectionData is empty at Devolutions.Server.ConnectionManager.DeserializeConnection(ConnectionInfoEntity connectionInfo) --- SessionManagement
Source:
Devolutions.Server.Common

Best Regards
Markus

======================

Clock6 mths


Hello,

Could you please reset the DPS Server cache in Administration - Reset Server Cache? That should fix the problem.

https://helpserver.devolutions.net/webinterface_resetcache.htm

Best regards,



Érica Poirier

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Clock6 mths

Hi Erica,

thx that worked!

Best Regards
Markus

======================

Clock6 mths


Hello,

Thank you for your feedback and glad that it worked.

Best regards,



Érica Poirier

signaturesignature

Clock6 mths