Login screen - loading animation

pnmsc
Posts: 5

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Is there a loading animation for your login screens on the roadmap?
I think many people click on the login button more than one time because they think, it's not working.

David Hervieux
Posts: 16551

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Good point. I will assign this to our dev

Regards

David Hervieux

keiran
Posts: 7

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Hi David,

How is this request coming along?
Our team would very much like this to prevent users from getting confused and annoyed.

Thanks

David Grandolfo
Posts: 1240

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Hello,

The feature has been added in Devolutions Password Server 2019.1.

For a DPS upgrade, we strongly recommend following the instructions on this online help page: Upgrading Devolutions Password Server

We also offer a free remote session to assist you during the upgrade process of your DPS instance. If you would like to book a session, please let us know.

Best regards,

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on October 14th 2019.

keiran
Posts: 7

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Hi David,

Thanks for your response. We are currently on version 2019.1.14.0 so this seems to be another issue.
We are using SSO so the login button for 'Office 365 Log In' pops up again once credentials have been entered.

Is this possibly not implemented for SSO?

Thanks

David Grandolfo
Posts: 1240

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Hi,

Is the second pop-up you see is this screen or it's another Microsoft Office account pop-up?

Best regards,

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on October 14th 2019.

keiran
Posts: 7

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Hi David,

It's a different one, only showing the top half above the 'OR'.
I have attached a screenshot of what is shown.

Thanks,
Keiran

David Grandolfo
Posts: 1240

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Hi Keiran,

Thanks for the print screen, the loading animation has not been implemented for O365 user only. As you could see in my print screen if you have Office 365 and another integration as Custom login or Domain, the loading animation will be on the button.

For further follow up, the internal ticket for this request is DPS-3555.

Regards and sorry for the confusion,

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on October 14th 2019.

llemieux
Posts: 2

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Hi Keiran,

The requested behavior has been implemented for the next major version of DPS 2019.2.xx with an upcoming beta release date somewhere in the back half of september.

The change in behavior is that every login method will now redirect to a intermediate page showing a spinner while the authorization is processed before redirecting the user to his/her home page.

Hope this eliminates the confusion for your users,

Luc Lemieux, Software Developper DPS

keiran
Posts: 7

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Hi Luc,

That is awesome to hear. Thanks so much for the prompt response and resolution timing for this issue.

Cheers,

Keiran