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Password change for users greyed out

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Hi,

after migrating from 13.x to 14.0.6.0 64bit our users can't change their passwords anymore.
Usually they use the Menu entry in the main RDM window: File -> Change password

Now this is greyed out.
Is this a bug or did I set a wrong option or has this been already fixed?

Thank you!

RDM 14.0.6.0 64-bit - MariaDB - Windows 10

Best Regards
Jonas

Clock3 mths

I've tested with v14.0.6.0 & v14.1.1.0 and in both I was able to change user passwords.

Looking at the code, the only time you are not allowed to change a user password is if you are using Windows Authentication security or if your user is 'root' for example.

Are all users experiencing this?

Try this, with an admin user in RDM, Administration > Users> select a user that can't change their password > Edit > OK. Now let them try to change their password. Did that resolve it?

If you create a new user, can that user change its password?

Best regards,

Stefane Lavergne

signaturesignature

2019-01-10_11-46-34.mp4
Clock3 mths

Hi,

when creating a new user, assigning it to the same group as the others, it works.
The user has the same privileges as the other users, wher it doesn't work.
Also checked the mysql user table, exact same values (except username / password)

Are all users experiencing this?

yes.
Try this, with an admin user in RDM, Administration > Users> select a user that can't change their password > Edit > OK. Now let them try to change their password. Did that resolve it?

Did not work.

It's not working for all users that we created before updating to 14.x
We were using RDM 13.X before.

Always greyed out "change password" menu item.

Can you help?

RDM 14.0.6.0 64-bit - MariaDB - Windows 10

Best Regards
Jonas

Clock3 mths

Can you please execute the following SQL statement on your MariaDB database?

SELECT Name, IsAdministrator
FROM UserSecurity
WHERE AuthenticationType IS NULL;
If any rows are returned please also execute the following:
UPDATE UserSecurity SET AuthenticationType = 2
WHERE AuthenticationType IS NULL;

Stefane Lavergne

signaturesignature

Clock3 mths

Hi Stefane,

it worked, thank you!

RDM 14.0.6.0 64-bit - MariaDB - Windows 10

Best Regards
Jonas

Clock3 mths