Forum / Remote Desktop Manager - Feature Request

1password Web mode with 2FA support

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At the moment it is not possible to use Web mode when you have 2FA enabled (reference: DEVO-1428). Please implement Web mode with 2FA support for 1password

Clock5 mths

Hello,

We'll add this to our list. Can you also tell us what 2FA method you use for 1Password web?

Regards,

Hubert Mireault

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Clock5 mths

Hi,

I use Microsoft Authenticator, but you can use different one; https://support.1password.com/two-factor-authentication/

Clock5 mths

Hello,

Thank you for the information, we'll let you know once we make some progress.

Regards,

Hubert Mireault

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Clock5 mths

Hello,

We've made the changes internally. Google Authenticator and Microsoft Authenticator are supported with these changes. Duo isn't supported right now but we want to implement it too.

We're hoping to release this in RDM 14.1.4.0.

Regards,

Hubert Mireault

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Clock4 mths

Do you know if this feature will be implemented in RDM 14.1.4.0 ?

Clock3 mths

Hello,

You should be able to test this out in the RDM 2019 beta. You can download it at the bottom of the download page: https://remotedesktopmanager.com/home/download

Regards,

Hubert Mireault

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Clock3 mths

I've installed the beta version, but I'm not able to run it. Every time I try to open the app I'm getting err msg (also after removing and installing from the scratch):


TargetInvocationException - Exception has been thrown by the target of an invocation.

at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at Devolutions.RemoteDesktopManager.Managers.UIManager.cd1336d51f5967743cc970d8c549f61e3()
at Devolutions.RemoteDesktopManager.Managers.UIManager.get_FrmMain()
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

------------------- INNER -----------------------

NullReferenceException - Object reference not set to an instance of an object.

at Devolutions.RemoteDesktopManager.Managers.ThemeManager.ApplyDocumentManagerSkinElement(DefaultLookAndFeel lookAndFeel)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.cd3ab56e6b166f4ed742b184d2b9b7aa1(DefaultLookAndFeel c7cb6d4ff2fc67ce1c97343b28fe696d6)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.DoInitializeComponent()
at Devolutions.RemoteDesktopManager.Forms.FrmBaseRibbon.c2003f33b05659ffe7ea3546ebd6ce300()
at Devolutions.RemoteDesktopManager.Forms.FrmBaseRibbon..ctor()
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager..ctor()

Clock3 mths

What theme do you use?

Regards

David Hervieux

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Clock3 mths

Legacy

Clock3 mths

I was able to install RDM 2019.1.5.0 version. I've removed everything related to RDM from my computer, installed RDM v 14.1.3.0, set all setting to default, set updates to check all versions with beta also, restart the app, download and instasll newest version (rdm detect it on startup). After that RDM run with no issues.

Despite the fact RDM was installed in newest version, I was not able to add 1PAssword entry. During entry creation, I've got 2FA prompt (see attached) but after clicking in "Title" I've got error message "Unable to retrieve 1Password credentials!" (see attached).

2019-03-14 09_23_46-Remote Desktop Manager.png
2019-03-14 09_24_28-Remote Desktop Manager.png
Clock3 mths

Hello,

Could you enable the profiler (Help > Profiler, and in the "debug only" tab set the value to "1"), then try again with the profiler window open. You should see debug information being output. Could you send the information to me? It would help us diagnose what's happening.

Regards,

Hubert Mireault

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Clock3 mths

By send to me you mean here in forum, or mail ?

Clock3 mths

Either method works, you can private message it to me on the forum or send it in email to hmireault (at) devolutions.net

Regards,

Hubert Mireault

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Clock3 mths

I received the logs, thank you.

From what I can tell, the API returns something that our code isn't accepting. I'm not sure what is affecting this but it could be due to the types of entry you have in your 1Password vaults. We'll take a look at this and see if we can find out what's going on.

Regards,

Hubert Mireault

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Clock3 mths

Hello,

Any update in that matter ?

Clock2 mths

Hello,

We should have a fix ready soon, as we have found what is possibly causing this. We'll let you know once the changes have been made.

Regards,

Hubert Mireault

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Clock2 mths

Hi!

I've downloaded the newest beta (2019.1.11) and Web mode i working! smile I will test it for some time and let you know how it goes. I'am using local data source and did not try remote ones yet. Are there any limitation with data sources in regards of using 1password credentials ? Are ther eany other limitations for using 1password credentials (theme or other app specific settings) ?


Thanks!

Clock2 mths

Hello,

Thanks for the feedback, please let us know if you encounter any issue. smile

As for limitations, do you mean regarding the 1Password web integration? There are some entry types that we don't support because they don't contain proper username/password sets of values, but other than that I don't think so.

Regards,

Hubert Mireault

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Clock2 mths