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Filter List not displaying

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hello,

after a recent upgrade of RDM (currently running version 14.0.6.0, 64-bit, Windows 10), the "filter list" has stopped popping up on matching text input.

i've tried what was suggested in topic https://forum.devolutions.net/topic30803-filter-list-not-popping-up-list-on-search.aspx but it only seems to fix the issue temporarily. the issue returns after RDM is closed and restarted.

thanks,
anthony

Clock8 mths

Hello,

Could you try the following steps:

  • Close RDM
  • Navigate to %localappdata%\Devolutions\RemoteDesktopManager
  • Delete all the *.LYT files
  • Restart RDM
Best regards,



Jeff Dagenais

signaturesignature

Clock8 mths

hi,

no, unfortunately, that has not solved the problem.

Clock7 mths

Hello,

What version of RDM are you running? Have you upgraded to the latest release, which is 14.1.1.0?

Best regards,



Jeff Dagenais

signaturesignature

Clock7 mths

yes, since my original post, i have upgraded to 14.1.1.0.

Clock7 mths

Hello,

Could you please post a small video of the issue so that we can try to reproduce it internally.

Best regards,



Jeff Dagenais

signaturesignature

Clock7 mths

here's a video clip.

the filter box only appears after i double-click the filter window -- the filter list quick pop-up deos not appear on its own.

https://secureservernet-my.sharepoint.com/:v:/g/personal/ariehm_godaddy_com/ESY2qhLW0StMgd4iBLGFuCIBZHAcj1IJBBRO3Khuno4A-Q?e=Y6r6xe

Clock7 mths

Hello,

Thank you for the video.

As I understand of the issue, is that you expect to see this
2019+01+10+10+12+39

Am I correct?

Now, why you are not seeing this popup window on your computer.

Firstly, I would like you to go in Window -> Reset Layout to see if that help.

Secondly, if the reset laytout didn't help, in the filter area at the bottom, click on the ellipsis button and make sure that the Only Filter On Enter option is not checked.
2019+01+10+10+17+33

Hope one of these two solutions will work on your computer.

Best regards,



Jeff Dagenais

signaturesignature

2019-01-10_10-12-39.png
2019-01-10_10-17-33.png
Clock7 mths