Forum / Remote Desktop Manager - Feature Request

Option to hide empty folders when searching

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Hi,

Is it possible to exclude empty groups when searching/filtering?

We're using a default group template for all customers, and keep the empty groups because they have default permissions set.
Attached files show example of a searching a customer name, and the filter setting which must be set to enabled all subgroups to be expanded when searching only the customer name.

- Martin

search-1.png
list-1.png
Clock18 days

Hi,
What RDM version do you use? I remember a bug similar to this.

Regards

David Hervieux

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Clock18 days

Hey David,

I guess you mean this one

Regards,
Min

Clock18 days

Hi David

Version 13.6.7.0

It is similar but not exactly the same.


A different explanation, please see attached.
1. I search "Customer 1"
2. Customer 1 root folder is found
3. All empty sub folders of Customer 1 is shown.

We would like the option to not include empty sub folders when searching.


- Martin

Search.png
Clock17 days

Hi,

Is this setting already possible, or is it accepted as a feature request?


- Martin

Clock11 days

I will ask our QA to test this but in RDM 14 it should already be this way.

Regards

David Hervieux

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Clock10 days

Hi David,

Thank you. We'll try to upgrade asap and report back.

- Martin

Clock9 days

Hi David,

We just upgraded to 14.0.6.0, and the empty folders are still showing up when filtering.
Could it be because we have a different configuration, and if so which setting should we set?

- Martin

Clock6 days

Alex, one of our QA, was able to reproduce this with some specific settings. I will ask him to you.

Regards

David Hervieux

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Clock6 days

Hi again,

Please see attached example screenshot.

Here I am filtering for 'exch', and the results are:
1. The two sessions I'm looking for (Exchange Online and Exch2010).
2. Empty 'EXCH' groups for the same customer

Could the empty groups also be excluded with an option?
Again - I've attached my filter options.

Explanation for why we have these empty folders:
An important part of our policies are security and access control.
To easier control our many permissions we've created a default schema (template) for every customer.
A role could be "Exchange access", which grants a user view access to all customers Exchange servers.

Please let us know if you have any ideas to improve this, so you don't have to improve the filter options.

- Martin

example.png
options.png
Clock4 days

Hello,

After discussion with the engineering team, we will add a new options in the filter called *Show empty Folders*. This will be enabled by default so unchecking it will be required to solve your situation.

Best regards,

Alexandre Roy

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Clock4 days

Hi Alexandre,

That's great, thank you for this!
We'll be looking forward to the update.


- Martin

Clock1 day