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I have installed Remote Desktop Manager Agent but Jump not working

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I have followed the video https://www.youtube.com/watch?v=AfpCDZGphA8&t=37s
I have only installed The Remote Deaktop Manager agent on the clients 'Jump Host'
When I try to access the server , nothing happens. The Jump Host opens but that is about it.
Here is the Log

[11/9/2018 10:29:03 AM] RDP session closing
[11/9/2018 10:29:22 AM] RDP session started
[11/9/2018 10:29:22 AM] RDMJump: 485914880
[11/9/2018 10:29:22 AM] Buffer (Header) : 0x4100410045004100410041003d003d00
[11/9/2018 10:29:22 AM] Buffer (Header) (raw): 00010000
[11/9/2018 10:29:22 AM] Buffer (Header) (value): 512
[11/9/2018 10:29:22 AM] Buffer (base64): iRW5Xsz55EMB4q4GVxkg3V/CU7Ge5B0QZZ6KR2bisShYMt35GWS3XpJBwIy/YPz9+nLM8NRjnEJnT3Ttbl5IpXKrvBWTuvJrgm8rWshJ+zobxL8XCRlzJ57N4CMmDD1rAqm/DdUaY6gxkOXAm4CZRVQFxRfcgYfQl4SrfwQF+qUDoTgNgq4L8Y8Xvgy1JUbuZixnX4B9pqo0HU9tOquXRhwZI3U2kkq1Fx0HH+JdXVjxmbOmgV8pTiMKi0ZQemTD
[11/9/2018 10:29:22 AM] Buffer (raw): 8915b95eccf9e44301e2ae06571920dd5fc253b19ee41d10659e8a4766e2b1285832ddf91964b75e9241c08cbf60fcfdfa72ccf0d4639c42674f74ed6e5e48a572abbc1593baf26b826f2b5ac849fb3a1bc4bf17091973279ecde023260c3d6b02a9bf0dd51a63a83190e5c09b8099455405c517dc8187d09784ab7f0405faa503a1380d82ae0bf18f17be0cb52546ee662c675f807da6aa341d4f6d3aab97461c19237536924ab5171d071fe25d5d58f199b3a6815f294e230a8b46507a64c3
[11/9/2018 10:29:22 AM] Buffer (value): <?xml version="1.0"?>
<JumpMessage>
<JumpID>29cda599-bc4c-40f5-b857-f037e0fe9511</JumpID>
<Serial>21C1V-KNDXA-RG0TC-29IJQ-DC084</Serial>
<Type>Acknowledge</Type>
</JumpMessage>
[11/9/2018 10:29:22 AM] RDMJump: Received Acknowledge [29cda599-bc4c-40f5-b857-f037e0fe9511]
[11/9/2018 10:29:22 AM] BeginRead(1600)
[11/9/2018 10:29:22 AM] Buffer (Header) : 0x3700420045004100410041003d003d00
[11/9/2018 10:29:22 AM] Buffer (Header) (raw): ec110000
[11/9/2018 10:29:22 AM] Buffer (Header) (value): 9176
[11/9/2018 10:29:22 AM] Buffer (base64): 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
[11/9/2018 10:29:22 AM] Buffer (raw): 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
[11/9/2018 10:29:22 AM] Buffer (value): <?xml version="1.0"?>
<JumpMessage>
<ConnectionID>ae6e5d55-d9e2-4495-a499-abc0499fec4a</ConnectionID>
<Data>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</Data>
<JumpID>750fe1ac-28af-41a0-a652-9d8390b293dd</JumpID>
<MessageExpiresUtc>2018-11-08T23:29:22.0975036Z</MessageExpiresUtc>
</JumpMessage>
[11/9/2018 10:29:22 AM] FileName:
Arguments:
WorkingDirectory:
UseShellExecute: True
Verb:

[11/9/2018 10:29:22 AM] Cannot start process because a file name has not been provided.
[11/9/2018 10:29:22 AM] at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.<>c__DisplayClasse.<ProcessMessageShared>b__6()
[11/9/2018 10:29:22 AM] RDMJump: Received Session [750fe1ac-28af-41a0-a652-9d8390b293dd]
[11/9/2018 10:29:22 AM] BeginRead(1600)
[11/9/2018 10:29:22 AM] File Type RDMJ: False
RDM Path:
File: C:\Users\phocas\AppData\Local\Temp\22\01e786a1-32a9-47c0-9055-02b0d71e348a.rdmj

Clock12 days

Hello Toby,

you have to install also Remote Desktop Manager and afterwards configure the RDM Agent. You can find more informations about here

Regards,
Min

Clock12 days

@Toby

Do you still require assistance? Did you get it working?

Best regards,

Stefane Lavergne

signaturesignature

Clock6 days

No, thank you above the response here has fixed my issue.

Clock6 days