Wayk Now : problem with lan proxy
We have a proxy inside our Lan to get access to internet (a classic http://ip:8080 proxy server) and we're not able to run Wayk Now, the program starts but it seems not able to connect to your server to get a valid ID, on the bottom of its window we read :
- Connecting to Wayk Den
- Disconnected from Wayk Den
and Source ID was always empty.....
We tried on another pc with direct internet access and voila' ! program starts and immediately works with a valid ID.
We think the problem is our lan proxy, but we're not able to find any settings to force that in your program, please could you add this feature (some other program like Wayk Now are able to use proxy).
Thanks in advance and compliment for your work !
Regards
All Comments (48)
Hi Mario,
Can you activate the logs in Wayk Now, reproduce the issue with your LAN proxy, and send back the logs? You can find information on how to do so in the manual: https://helpwayk.devolutions.net/index.html?options_advanced.htm
We currently don't have explicit support for proxy servers, but this is something we have on our backlog. If you can tell me which proxy server you are using, it would be helpful.
The connection to the Wayk Den uses the secure WebSocket protocol, a standard protocol designed to look like HTTPS except that it is stateful.
The first thing I will try to determine is if the connection is blocked because it didn't go through the proxy, or if the connection was intercepted (and possibly modified) by the proxy for deep packet inspection purposes like we've seen with some advanced products. I should be able to tell the difference just by looking at the logs.
Best regards,
Marc-André Moreau
Thanks for your reply, here's the log in DEBUG level, I think you should get proxy settings directly from OS or put a new setting inside Wayk Now, actually our lan proxy supports standard protocols like http, https, socks v4 and v5 , etc..... it's a simple Windows program : CCPROXY, for more info their web site is :
http://www.youngzsoft.net/ccproxy/
Please let me know if you need more logs or tests.
Thanks again.
regards
Hi Mario,
Thank you for your quick response. Just looking at the logs, it appears to me that explicit proxy support is mandatory in your case. We are currently setting up a new lab environment to properly test such networking scenarios and enhance support for proxy environments.
We are currently working hard on fixing issues reported by Wayk Now 3.0 beta testers but I will see that we increase the priority on this specific task.
Best regards,
Marc-André Moreau
Ok, thanks, let me know if you need more tests also on beta version, or translation in Italian language of your program if you need that.
Regards
PS : I don't find on your web site the download for beta 3 release....