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Importing from mRemoteNG and batch changing connection types

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Hi there,

I'm trying to import connections from mremote ng into the free edition, all the connections are imported correctly but no one contains the password. Is that a bug or a configuration to set?

Also, once imported (many of them are SSH connections) i see they are configured as putty.

Is there any way we can change the configuration to use the internal ssh shell instead of putty for all ?

Clock9 mths

Hello,


A ticket has been created and assigned to our engineering department in order to see what can be done regarding the lack of credentials after the importation. For further reference, the ticket number is Win-1347.

The conversion of a Putty entry into an SSH Shell entry can only be done using the "Edit-Special Action" feature from the Enterprise version of Remote Desktop Manager.

For more information on that matter, please consult the following link https://help.remotedesktopmanager.com/batch_actions.htm

I will contact you via email to provide you a trial version of RDM Enterprise to allow you to convert your entries.

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock9 mths

Hello,

I forgot to mention that our engineering department will change how entries from mRemoteNG are imported in RDM. After this change, the entries will be imported as SSH Shell entries by default.

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock9 mths

Oh wonderful! Any roadmap on when we'll see this new update? I'd really love to test if freedesktopmanager is worth the switch as my daily driver for ssh connections wink

Clock9 mths

Hello,

Unfortunately, since the ticket has only been opened this morning, I cannot provide any information on that matter at the moment.
I will notify you as soon as I have any update on that topic.

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock9 mths

Hello,

While exporting from MRemoteNG, please make sure to check the following options:
MRemoteNG

Doing so, should allow you to export your entries along with your credentials.

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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MRemoteNG.png
Clock9 mths

Hi James.

I already did that but didn't change the outcome upset I can give you an example file if needed

Clock9 mths

Hello Andrea,

That is unfortunate, I though that this would solve this issue.

That being said, a sample of your export file would be helpful. You can send it to us using the following Sharefile link:
https://devolutions.sharefile.com/r-raba75bde4424504b

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock9 mths

Uploaded, thanks!

Clock9 mths

Hello,

Thank you for your sample!

A new ticket has been opened regarding the issue with the importation of a password from MRemoteNG into RDM.
I will notify you as soon as I have more information on that matter.

For further reference, the ticket number is Win-1358

Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock9 mths

Hi.
I know this case is 7 months old... but is there an update yet as I am in exactly the same situation.... I have about 2000 entries in mRemoteNG in multiple folders (some are folders within folders within folders!) and all have passwords... But when I try to import into RDM, I get everything except the passwords.


Many Thanks
Darren

Clock2 mths

Hello,

The ticket RDMW-1358 is still opened to the engineering department.
The encryption method has changed since then, so we are still investigating if this can be possible or not.

Best regards,



Jeff Dagenais

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock2 mths

Hello,
This issue has been solved in the latest version of RDM. Would it be possible for you to update to this version and see if it persist? To do so, you will need to make sure that your maintenance period is still valid.
Prior to performing this update, I would recommend creating a backup of your environment:
https://help.remotedesktopmanager.com/bestpractices_backups.htm
This version can be downloaded here:
https://remotedesktopmanager.com/home/thankyou/rdmsetup
Best regards,



James Lafleur

OFFICE CLOSURE!
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on June 24 and July 1st, 2019.

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Clock2 mths

Hi there, I was using the free version. Any plans to update that too?

Clock2 mths

It's coming really soon. Later today if everything goes well.

Regards

David Hervieux

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Clock2 mths