Forum / Remote Desktop Manager - Feature Request

Documentation available in Offline-Mode

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Hello,


a Feature Request:


Can you make Documentation Section of Sessions and Folders available in Offline-Mode, please? As we are using this for System Documentation and writing Details for Connections, it would be great, when we can see this in Offline-Mode.


Best Regards,


Julian

Clock2 yrs

Hello,
Unfortunately there is no way for us to do that. The documentation offline synchronisation will be really hard to do on our side.

Regards

David Hervieux

signaturesignature

Clock2 yrs

Hey David,


thank you for your answer. This is a pity because our company had planned to use the offline mode for disaster recovery. We have assumed that this is possible with an enterprise product, but without detailed documentation, which is available offline, this is unfortunately not possible.

Best Gegards,
Julian

Clock2 yrs

I will try to think of a solution but for now, I have no idea how we could do that.

Regards

David Hervieux

signaturesignature

Clock2 yrs

Another vote for this functionality with the same use case as mentioned above. Would it be possible to provide this feature as opt-in, so that it doesn't impact performance for all users, but could be enabled for certain users, where the amount of documentation is of a managable size?

Clock2 yrs

still needed such an Option.
In our case, Smartphone is used to connect to Documentation.
Maybe you can somehow cache the Data for offline mode and implement a forced sync. when you start RDM in online mode?

Clock4 mths

hi david,

this is a feature a lot of our customers and our users asked too.

maybe my two cents:

create a 2nd offline db in appdata\local\devolutions.... where you store and link the docs to, so rdm doesn't slow down.

Kind Regards
Markus

======================

Clock3 mths

I will add this to our todo list but don't underestimate the complexity of having a synchronization process. We have to take care of the changes, the permissions and do it in background.

Regards

David Hervieux

signaturesignature

Clock3 mths

We also have to synchronize the images.

David Hervieux

signaturesignature

Clock3 mths

jepp,

https://www.youtube.com/watch?v=jK1ljsvTTvI

Kind Regards
Markus

======================

Clock3 mths

smile

David Hervieux

signaturesignature

Clock3 mths

I'm curious to know what people do when they use a software like ITGlue or another documentation tool? Do they support the offline mode?

Regards

David Hervieux

signaturesignature

Clock3 mths