Forum / Remote Desktop Manager - Support

RDM Enterprise Recommended Practice for Teams

I'm trying to set up RDM Enterprise for my Team. I've setup a mysql database and will give each member a user account in the database.

In the database I've created entries for connections to to vritual centers and other websites. Each team member has their own login to the website.

Each member has their own Lastpass account.

So the goal is to share a set of connection entries in RDM.

1. Each member in my team has their own log in to RDM to the same database.
2. Each member in my team has their own Lastpass account and will leverage that in RDM and user their own creadentials from lastpass to connect to the share website entry in RDM, such as https://virtualcenter.host.com/ui

I'm reading https://help.remotedesktopmanager.com/index.html?commands_usermanagement_tlsoptions.htm and it doesn't seem clear how i can achive the above goal.

When i create and configure an http entry, and modify credentials, I'll configure it for my personal credentials and use my lastpass account. the Problem is that when another user connect with RDM and see the shared http entry, it's configured for my lastpass. how do i make it so they use their own lastpass account?

Clock8 days

Hello,

Have you participated in one of our live demo of RDM? I would suggest sending us an email at ticket@devolutions.net so that we can book a live demo with one of our trainer here at Devolutions.

Best regards,



Jeff Dagenais

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Clock7 days

Thanks, I'll do that.

Clock7 days

Hello,

I just sent you a link via a ticketing system to schedule the demo. Have you received it?

Best regards,



Jeff Dagenais

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Clock5 days

Hi Jeff, as a matter of fact I'm looking for the same documentation. Is there additional documentation, or an instructional video available, or do we have to schedule a demo ourselves as well ?

Regards, Ben van Zanten

Clock4 days

Hello,

We have several information's available in our online help at https://help.remotedesktopmanager.com/

There's a few videos on our youtube channel as well https://www.youtube.com/user/Devolutions

However, if you are still in trial or that you have purchased RDM recently, participating in a live demo could be a very good start for your organization.
Don't hesitate to contact us at ticket@devolutions.net if you want to schedule a live demo.

Best regards,



Jeff Dagenais

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Clock4 days

Jeff Dagenais wrote:

Hello,

I just sent you a link via a ticketing system to schedule the demo. Have you received it?

Best regards,

Received it. Signed up and received additional emails to confirm.

Clock4 days