We have a couple of sessions where whe have enabled the 'prompt for comment on open' has been enabled.
Besides this, we enabled the 'Warn if already opened'
This works well for all colleagues working on Windows, they can view the logs and get a notification if someone is already using the session.
We have one collegue working on OSX that does not get a notification if someone already has the session open. He can't see the logs in general either.
Permissions on the database and in the application are the same as the other colleagues.
any idea how we can fix this?
Firstly, I would like to inform you that your thread has been moved into the RDM Mac support section.
Secondly, I would need the following information's so I can start my investigation;
- What version of RDM Windows are you running?
- What version of RDM Mac are you running?
- What type of data source are you using?
Although our various support queues will be monitored for emergencies, Devolutions' offices will be closed on Monday, May 20, 2019.
Hey Jeff, thanks for the response.
Windows RDM: 22.214.171.124. 64-bit
Mac RDM: 126.96.36.199
we have mysql for datasource
The issue as been found and resolved. There was a bug in the reading of session logs in MySQL data source.
This will be available in the next release of RDM Mac.
Xavier, thanks for the quick intervention!
Looking forward to the next release on OSX
This issue has been resolved in the latest version for OSX
thnx for the fix!