Forum / Remote Desktop Manager - Bug Report

Sluggish user interface when clicking on file menu

Hi,

I'm using RDM 13.5.9.0 64-bit
Windows 10 Pro 1709, German, HP Elitebook, Intel Graphics


file menu

Can you please solve this? It's hurting in the eyes Twitchy

Thank you

Best Regards
Jonas

file_menu.gif
Clock2 mths

Hello,

I have watched the gif at least two times and I do not see any difference between the RDM interface and the File menu.

Are you using a HDPI (4K) monitor?

Best regards,



Jeff Dagenais

signaturesignature

Clock2 mths

Hi,
I'm talking about the transition between the main RDM window and the file menu.
When opening the file menu, it always does the following transition:
1. full grey screen
2. then it changes to a little lighter grey
3. the blue menu bar enters the window

when closing the file window it also takes around one second to hide the menu, after klicking the back button in the menu.

It does not feel good when opening the menu.

It is in the gif i posted, you can see it. Whatch the transitions and the green circle, that is a mouse click.

Jonas

Best Regards
Jonas

Clock3 mths

Hello,

I had a chat with our engineering department and this issue is caused by the third party that we are using.

A ticket will be open on their end regarding this.

Thank you for reporting this.

Best regards,



Jeff Dagenais

signaturesignature

Clock3 mths