Forum / Remote Desktop Manager - Bug Report

Offline Mode - No Login after Windows lock possible

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Hi,
currently we are trying the latest public beta 13.5.9.0 and we are facing a problem:

1. Start RDM
2. Choose the datasource mariadb and click on offline
3. everything loads and works
4. Lock your windows machine with win + l
5. after login back to windows RDM is hidden in the tray icon
6. double click on the tray icon, a login window appears
7. no chance to enter a username (it's greyed out)
8. password is not working
9. have to kill RDM with task manager
10. restart RDM

Can you please have a look at this?

Thank you

RDM 14.0.6.0 64-bit - MariaDB - Windows 10

Best Regards
Jonas

Clock8 mths

Hello,

We have been able to reproduce your issue and a ticket has been submitted to our engineering department.

Thank you for reporting this.


Best regards,



Mark Beausejour

signaturesignature

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 25th, 2018, to January 1, 2019, inclusively.

Clock8 mths

Hello,

In the latest update of RDM (13.6.6.0), we can't seem to recreate the issue anymore.

Can you confirm?


Best regards,



Mark Beausejour

signaturesignature

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 25th, 2018, to January 1, 2019, inclusively.

Clock5 mths