Forum / Remote Desktop Manager Mac - Bug Report

Error messages should be in HEX

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I had a situation where a Windows Server that I logged onto could not find the domain controller. The error message from RDM was "Failed to connect to the host (-1073741730)."

The error message in hex is 0xC000005E, and when you search that, you get a NETLOGON error message.

When you search the -1073741730, you get nothing.

Thoughts?

Clock2 yrs

Hi Jesper,

And what is in the RDP Log?

Best regards,

Xavier Fortin

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Clock2 yrs

Where do I find that? I looked at the connection log, but nothing in there...

Clock2 yrs

I was talking about the configurable RDP log: https://helpmac.remotedesktopmanager.com/howto_rdplogs.htm

To try corroborate the NETLOGON hypothesis. Or can you confirm if this is really the right error? I'm far from knowledgeable enough in RDP errors to confirm this. Can the session launch if you start it in external mode with MS RDP?

Best regards,

Xavier Fortin

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Clock2 yrs

Oh, yeah, that one. I know it's the right error message (somebody put the wrong DNS address in there, so it couldn't reach the DC,) but let me produce a log to verify. Hang tight...

Clock2 yrs

Ah ok, than yes, showing the Hex would definitely be more adequate. In fact, if we could get a list of those error codes and maybe include them, it could make this whole error window a lot clearer.

Best regards,

Xavier Fortin

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Clock2 yrs

https://blogs.technet.microsoft.com/askpfeplat/2013/01/28/quick-reference-troubleshooting-netlogon-error-codes

Clock2 yrs

Thanks,

So in this case we could have shown 0xC000005E STATUS_NO_LOGON_SERVERS.

I've added this to the TODO list.

Best regards,

Xavier Fortin

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Clock2 yrs

Yes. If you have access to a Visual Studio environment, it's actually contained in the standard win32 header files, specifically in ntstatus.h

Here's another link for reference: http://errorco.de/win32/ntstatus-h

Clock2 yrs