Forum / Remote Desktop Manager - Feature Request

It Glue

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Hi,

We are looking at using IT Glue for all our IT documentation and wondered if it would be possible to have RDM sync everything from there. As IT Glue would have all the servers and credentials it would make sense to just pull all that down.

Or even if it was just possible to use it as a credential source and we manually add all the remote connections in.

Clock2 yrs

Hello,

Do you know if they provide an API, SDK or Command Line?

Best Regards,



Mark Beausejour

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Clock2 yrs

Hi,

They have an API and the getting started page for that is here: https://kb.itglue.com/hc/en-us/articles/236404927-Getting-started-with-the-IT-Glue-API
The API docs are here: https://api.itglue.com/developer/

Not sure what sort of partner program they have but they do list other products that can sync with them.

Clock2 yrs

Thank you. I will enter a feature request.

Regards

David Hervieux

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Clock2 yrs

Hi,
We'll also move our IT-Documentation to IT Glue.
But we also love RDM - a posibility to connect RDM to IT-Glue would be a great benefit for us.

BR
Bernd Zimmermann

Clock8 mths

Hi,

We are also using IT Glue and we like to connect both systems.

Regards
Yves

Clock8 mths

Hi,
We are also using IT Glue and we like to connect both systems.
Rudolf

Clock8 mths

David Hervieux wrote:

Thank you. I will enter a feature request.

Regards


Hi David,
by chance, do you have any update about this this feature request?

Thanks
MC

Clock3 mths

Hello,
Nothing new for now. Sorry about that.

Regards

David Hervieux

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Clock3 mths

Hi Team,

We use IT Glue for documentation and password management. It would be amazing if we could have integration with RDM.

It would save us so much time. Hope you can bring the integration soon.

Regards

Rob

Clock2 mths

Hi Guys,

We also use IT Glue extensively for password management, configuration documentation, etc.

Would love this integration to be developed.

You can view the API here: https://api.itglue.com/developer/

They also recently developed the password API functionality (read/write)

There is also a getting started document here: https://kb.itglue.com/hc/en-us/articles/236404927-Getting-started-with-the-IT-Glue-API

We use this API to automatically document servers/usernames/passwords as they're created.

Would love to be able to reference IT Glue in Remote Desktop Manager for passwords and also potentially server IP addresses etc.

Thanks,
Peter

Clock2 mths

Thank you for the reference. We will try to add it in RDM for at least for the password management part.

Regards

David Hervieux

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Clock2 mths

Bump, we are interest to buy a site license, because it has big value and ROI. But only with integration with IT Glue.

Can you deliver a date if development will create the link with the API of Itglue?

Clock3 days

Hello,
We have no ETA for now. Sorry about that.

Regards

David Hervieux

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Clock3 days