Forum / Remote Desktop Manager Mac - Bug Report

Trouble connecting with RDP Engine V5

I very often get the message below, and have to retry 4-6 times. It only happens with RDP Engine V5, not V4.

2017-10-13_09-09-45.jpg
Clock2 yrs

Hi Jesper,

I think there might have been an issue with the attachments. Could you try posting the image back?

Best regards,

Xavier Fortin

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Clock2 yrs

Attached it as a JPG in the previous message.

Clock13 mths

Hi Jesper,

I think I might have come across a similar issue last week. I'm having trouble reliability reproducing it though. Does the issue always occurs on the same sessions? Is it always happening? Or can you sometime open said sessions without issue?

Could you try switching the Sandboxing? I'd like to find out if this has anything to do with the communication with the external process.

Best regards,

Xavier Fortin

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Clock13 mths

I've been running without sandboxing all day, and not a peep, so you may be right...

Clock13 mths

I've logged the issue, but this one risk being quite tricky. For the moment, if you have no issue without the sandboxing, I'd suggest disabling it for all faulty sessions until we find a more suitable fix.

Best regards,

Xavier Fortin

signaturesignature

Clock13 mths