Forum / Devolutions Password Server - Bug Report

Reseting Password in RDM for Devolution User end up in invalid Credentials for User

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Devolutions Server: 4.5.0.0
Remote Desktop Manager: 12.5.4.0


Steps to reproduce:

In RDM go to Administration > Users > Add User
Create a User named test with password test and Authentification type Custom (Devolutions)
Log in with user test and password test with RDM -> work!

In RDM go to Administration > Users
Select User test and click the Change Password Button in the Toolbar
Set the new password to test
Log in with user test and password test with RDM -> Invalid username or password!

Log in to Devolutions Web Service and go to Administration > Users
Click the Change Password icon next to User test
Set the new password to test
Log in with user test and password test with RDM -> Invalid username or password!

In RDM on Devolutions Server go to Tools > Devolutions Server Console
Select Devoltuons Instance and click the Users Button in the Toolbar
Select User test and click the Change Password Button in the Toolbar
Set the new password to test.
Log in with user test and password test with RDM -> work!

Regards,
Thomas Kritzinger

Clock3 yrs

Hello,

I have been able to reproduce your issue.

A ticket has been opened to our engineering department.

Best regards,



Jeff Dagenais

signaturesignature

Clock3 yrs

Hello,

The issue has been resolved by our engineering department and the fix will be available in the next release of Devolutions Server.

Best regards,



Jeff Dagenais

signaturesignature

Clock3 yrs

In 12.6.4.0 the only method working is still
--
In RDM on Devolutions Server go to Tools > Devolutions Server Console
Select Devoltuons Instance and click the Users Button in the Toolbar
Select User test and click the Change Password Button in the Toolbar
Set the new password to test.
Log in with user test and password test with RDM -> work!
--


Regards


Michael Leeming

Clock2 yrs

Hello,

@Michael Leeming

What version of DVLS are you using?

I have tested it with RDM 12.6.4.0 and DVLS 4.6.0.0 and every method to change the password for a Devolutions Custom user account works.

If you plan to upgrade your DVLS to version 4.6.0.0, please consult this online help page about the steps for Upgrading Devolutions Server.

Best regards,



Érica Poirier

signaturesignature

Clock2 yrs