Forum / Password Vault Manager - Support

PVM Firefox Addon - unknown error 400

Hi
I have problems with the new Firefox 53.0 32Bit in combination with the PVM Addon v 3.0.8.0 (stated in PVM Extension Manager).
I always get the message "Unknow Password Vault Manger error:400".

We have PVM 7.7.0.

Btw: it's working with the Chrome extension wink

Best regards,
AP_Ops

Clock2 yrs

Hello,

Have you tried the Devolutions Web Login for Firefox?

The version is 4.0.3.0 and it can be downloaded here https://devolutions.net/Home/BrowserExtensions#

Best regards,



Jeff Dagenais

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Clock2 yrs

Hi,

I recommend you to install and use Devolutions Web Login for Firefox, which is our new web browser extension that is made with the new Firefox API called Web Extension.

Mozilla decided to deprecate the addons not made with Web Extension in Firefox.

They made the announcement on their blog last november:
https://blog.mozilla.org/addons/2016/11/23/add-ons-in-2017/

At the end of 2017, our legacy extension will stop working officially but it seems there are already issues with it in new releases.

Devolutions Web Login is compatible with RDM and PVM. By default, the extension is trying to connect with the default port of RDM, you need to change the link to PVM in the settings.

You can find informations about Devolutions Web on our blog:
https://blog.devolutions.net/2016/12/new-browser-extension-introducing-devolutions-web-login.html

You can download Devolutions Web Login here:
https://devolutions.net/Home/BrowserExtensions

Best regards,

Olivier Désalliers

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Clock2 yrs

Hi Oliver

Thanks for your answer. I tried as well with the new plugin - unfortunately I get still the same error.

Do you have a suggestion how to troubleshoot this unknown error?

Best regards,
AP_Ops

Clock2 yrs

Hi Oliver

It seems that it was an issue of the password vault profile - deletion and recreation solved it. Firefox and Addon was fine (isse was still there after reinstall of firefox and profile cleanup etc.).

Thanks for help.

Last question: Is the plugin not delivered trough the addon "store"?

Best regards,
AP_Ops

Clock2 yrs

Hi,

The plugin is not delivered through the Firefox addon "store".

It's signed by Mozilla and delivered through our CDN.

Best regards,

Olivier Désalliers

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Clock2 yrs