Hey the Chrome-Plugin dosn't work upset

Clock6 yrs

Are you getting an error message?

Have you looked at this help topic to make sure it is installed and configured properly: http://help.remotedesktopmanager.com/index.html?dataentry_autofill_chromeextension.htm

Stefane Lavergne

signaturesignature

Clock6 yrs

I am having an issue with this too.

The extension says "no logins found" when I choose "Fill Username/Password" or "Fill Password".

Can you provide an example session screenshot of how a "Web browser" session is setup to a popular site like ebay, or amazon, etc. And then show exactly what URL you use in the session, where you put the credentials (mine are in an embedded credential in the session). I would like to duplicate a working example, on a specific well know site, you have provided and see if that works with chrome for me.

Note 1:, I did follow these instructions: http://help.remotedesktopmanager.com/index.html?dataentry_autofill_chromeextension.htm . You may want to add how to install an extension via the tools->extensions, drag/drop the .CRX file on the extensions page as by default chrome only allows install from the store now.

Note 2: See attached picture to see another odd thing after linking/enabling the extension. WHen I click on the icon it puts up a text bubble, but nothing is in it.

RDMIssue.jpg
Clock6 yrs

Note 1: Good point, the help needs to be updated, I've added it to the to-do list.

Note 2: When the plugin has nothing to say (no error or information message) it displays empty, not the best UI

I've attached a 4 sample sessions for DNS Made Easy (Web data entry, Account data entry, Web session & web session using credential entry). While creating the multiple test cases I figured out what the issues is. WE don't properly support using credential entries with the web browser extensions. We have to take a look and fix it. If you import the file you will be able to test the 3 session configuration that work.

Stefane Lavergne

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Dns Made Easy.rdm
Clock6 yrs

I've updated the Chrome extension help topic

http://help.remotedesktopmanager.com/index.html?dataentry_autofill_chromeextension.htm

Stefane Lavergne

signaturesignature

Clock6 yrs