I have PVM free edition installed and a lot of passwords stored in it. Now my company bought enterprise license and I would like to upgrade to it but it seems to be impossible. How do I do it without losing data?
Please follow the procedure described at http://help.remotedesktopmanager.com/kb_transitionfromfreetoenterprise.htm
You just need to adapt for PasswordVaultManager everywhere we mention RemoteDesktopManager, both products operate the same.
You can reach out to us either using Skypem or even a phone call if you can reach 1-(800) numbers
Skype : support.devolutions
Phone : +1 844 463.0419 (Level 1 support only)
Monday to Friday 8 a.m. to 12 p.m, then 1 p.m to 4 p.m. EST
Customers that use Devolutions Server are provided free remote sessions for performing upgrades. Please send a request to the Devolutions Service Desk to get the process started.