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Datasource Offline - Mac Client

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I am using the RDM Client 3.5.4.2 for Mac and it keeps reporting that the datasource if offline. I have disabled caching and offline mode, per other suggestions in the Forum. Any suggestions?

Clock4 yrs

Hello,

What type of data source are you using?

Best regards,



Jeff Dagenais

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Clock4 yrs

SQL Server/Remote Database. This appears to be working fine for my Windows Colleagues.

Clock4 yrs

Hi,

Could you send us a screenshot of the message you are getting?

Best regards,

Benoît Sansregret

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Clock4 yrs

Screenshot attached. It does this randomly. Sometimes right after I open RDM, other times after I attempt to connect to a server. The pinwheel starts spinning, then this message appears.

Screen Shot 2016-08-01 at 2.01.55 PM.png
Clock4 yrs

Hi John,

Thank you for the screen shot. it seems that your Mac has difficulty to connect to your SQL Server.
The message you receive is perfectly normal and doesn't indicate you have been switched to the offline mode, it simply means that the app could not reach the server.

One of the things that helped most of our user with a similar issue is to Enable the action queue in the general preferences.
You can find the option in the Preferences window under the Advanced tab.
2016+08+02+09+23+53

Tell me if that helped you.

Benoît Sansregret

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2016-08-02_09-23-53.png
Clock4 yrs