Forum / Remote Desktop Manager Android - Support

Can't connect to the server

  • Create an Issue
  • Cancel

I installed RDM on my phone (SG6, Android 6) and Tablet (Youga tab 2, Android 5) and on both devices i can't connect to any connection (RDP). I'm doing the sync of conections from desktop PC via dropbox (Dropbox source). Desktop version is enterprise. I sent the logs from device via help&support option.

BR,

Lubos

Clock4 yrs

Hi Lubos,

Can you send a few print screens of one of your connection configuration ?

You can send them to ndufour@devolutions.net.

Regards,

Nicolas Dufour

signaturesignature

Clock4 yrs

Hello,

screenshots sent.

BR,

Lubos

Clock4 yrs

Hi Lubos,
Can you enter a username and password and try to connect.


Regards,

Nicolas Dufour

signaturesignature

Clock4 yrs

Hi Lubos,

When connecting to a RDP session with empty credentials, a prompt dialog should be displayed to let the user manually enter
a username and password.

The problem has been reproduced and fixed.

It will be available in version 1.8 (which has already been released).


Best Regards,

Nicolas Dufour

signaturesignature

Clock4 yrs