Forum / Password Vault Manager - Bug Report

system error after Duo 2 way authentication enable

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Hi, I can't open the PVM after enabled the Duo 2 way authentication. I got the following error every time when I open the software.

NullReferenceException - Object reference not set to an instance of an object.


NullReferenceException - Object reference not set to an instance of an object.

at Devolutions.RemoteDesktopManager.Business.DuoTwoFactorDescriptor.c4b577c0a9e303ef3ec4b74d0d1689811(String c87deef0e94903412ed1a7020e9f3a44f, BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781, TwoFactorUsageMode c589a6f54061f714a2a6d4b635ab90256)
at Devolutions.RemoteDesktopManager.Business.DuoTwoFactorDescriptor.ValidateDataSourceMode(TwoFactorInfo info, BaseConnectionDataSource dataSource)
at A.cf19f0f83e50398a9ccc73e455f33cc7d.c4cb620bc20ee841e5058e5583441fe61(TwoFactorInfo cd7615d3e848c79ea11acccb66301ec3e, BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781)
at Devolutions.RemoteDesktopManager.Business.DataSources.BaseConnectionDataSource.UnlockTwoFactor()
at Devolutions.RemoteDesktopManager.Managers.LockManager.EnsureDataSourceUnlockedTwoFactor()
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c01af917dca3518ff73ed69848f95f91a)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource connectionDataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshConnections()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshView(Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.set_DataSource(BaseConnectionDataSource value)
at Devolutions.RemoteDesktopManager.Frames.FreConnectionDataSource.c14b7ac74cde8fb1901b1b7aa32d80dcb(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at DevExpress.XtraEditors.Repository.RepositoryItem.RaiseEditValueChangedCore(EventArgs e)
at DevExpress.XtraEditors.Repository.RepositoryItem.RaiseEditValueChanged(EventArgs e)
at DevExpress.XtraEditors.BaseEdit.RaiseEditValueChanged()
at DevExpress.XtraEditors.BaseEdit.OnEditValueChanged()
at DevExpress.XtraEditors.TextEdit.OnEditValueChanged()
at DevExpress.XtraEditors.PopupBaseAutoSearchEdit.OnEditValueChanged()
at DevExpress.XtraEditors.BaseEdit.OnEditValueChanging(ChangingEventArgs e)
at DevExpress.XtraEditors.TextEdit.OnEditValueChanging(ChangingEventArgs e)
at DevExpress.XtraEditors.BaseEdit.set_EditValue(Object value)
at DevExpress.XtraEditors.ComboBoxEdit.set_EditValue(Object value)
at DevExpress.XtraEditors.ImageComboBoxEdit.set_EditValue(Object value)
at Devolutions.RemoteDesktopManager.Frames.FreConnectionDataSource.RefreshDataSources()
at Devolutions.RemoteDesktopManager.Decorators.DecoratorManager.RefreshDataSources()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshDataSources()
at Devolutions.RemoteDesktopManager.Managers.ActionManager.EditDataSource()
at Devolutions.RemoteDesktopManager.Managers.MainMenuManager.c9ada1eaf4ac107f2271b4558a8c8e1a6(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.PerformClick()
at Devolutions.RemoteDesktopManager.Decorators.RibbonControlDecorator.c87c78fe207115667325ed4a98b055706(Object c19f185fd70cefc696ba148af1c4faf54, BackstageViewItemEventArgs cf1018bb83ec7debd818319fd3cb4844e)
at DevExpress.XtraBars.Ribbon.BackstageViewButtonItem.RaiseItemClick()
at DevExpress.XtraBars.Ribbon.Handler.BackstageViewControlHandler.OnMouseUp(DXMouseEventArgs e)
at DevExpress.XtraBars.Ribbon.Handler.Office2013BackstageViewControlHandler.OnMouseUp(DXMouseEventArgs e)
at DevExpress.XtraBars.Ribbon.BackstageViewControl.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevExpress.XtraBars.Ribbon.BackstageViewControl.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Clock4 yrs

What PVM version do you use?

David Hervieux

signaturesignature

Clock4 yrs

i am on trial with version 7.1.0.0

Clock4 yrs

What data source type do you use?

David Hervieux

signaturesignature

Clock4 yrs

SQL 2008R2

Clock4 yrs

Does it work when you click the Check button in the Duo configuration?

David Hervieux

signaturesignature

Clock4 yrs

yes, everything works until I restart the program.

Clock4 yrs

Hello,

The issue has been assigned to a dev for investigation, he should get back to you on monday.

Best regards,



Maurice Côté

signaturesignature

Clock4 yrs

ok, thx

Clock4 yrs

any update yet?

Clock4 yrs