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Cloud services issues

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Hello,


We have had reports of difficulties in reaching our cloud services and even our web sites. This started on 2016-03-16 at 16:30 EST.

We are working with our provider to identify the issue.

It may be limited in nature because our monitoring provider is testing from North America and Europe and has not reported a site being down at this time.

We'll update this thread as information comes in.



Maurice Côté

signaturesignature

Clock3 yrs

Hello,

The issue was being experienced by a single customer, but with international offices. Basic network troubleshooting seemed to point at an issue with Azure.

Since their service status board was all green, we've opened a support ticket for which we haven't had a response yet. The issue disappeared over the period of a few hours.

We'll post details if we get any, but for now all seems to be running as expected.

Best regards,



Maurice Côté

signaturesignature

Clock3 yrs