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Unable to login

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Hi All,

Is anyone able to advise on the following?

I have installed a fresh copy of Devolutions Server to a clustered SQL instances,
When I try and login I get the following:

Server Error in '/RDM' Application.

Login failed for user 'THECLOUD\TCL-WEB-001$'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Login failed for user 'THECLOUD\TCL-WEB-001$'.

Source Error:


An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SqlException (0x80131904): Login failed for user 'THECLOUD\TCL-WEB-001$'.]
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) +6568558
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) +717
System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) +4515
System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +84
System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK) +53
System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover) +368
System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout) +6597311
System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance) +6597891
System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData) +942
System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions) +1162
System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions) +72
System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) +6601145
System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) +103
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) +2102
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection) +116
System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) +1079
System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) +6605639
System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) +233
System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) +278
System.Data.SqlClient.SqlConnection.Open() +239
Devolutions.Server.Providers.SqlClientHelper.ExecuteReader(String connectionString, String sql, IDbDataParameter[] parameters) in c:\Dev\devolutions\Websites\Server\Providers\SqlClientHelper.cs:166
Devolutions.Server.Providers.RDMSMembershipProvider.GetUserData(String username) in c:\Dev\devolutions\Websites\Server\Providers\RDMSMembershipProvider.cs:1359
Devolutions.Server.Providers.RDMSMembershipProvider.DoValidateUser(String username, String password, MembershipLoginData membershipLoginData) in c:\Dev\devolutions\Websites\Server\Providers\RDMSMembershipProvider.cs:907
Devolutions.Server.Providers.RDMSMembershipProvider.AuthenticateUser(MembershipLoginData loginData, String userName, String password) in c:\Dev\devolutions\Websites\Server\Providers\RDMSMembershipProvider.cs:759
Devolutions.Server.Providers.RDMSMembershipProvider.DoValidateUserFull(String userName, String password) in c:\Dev\devolutions\Websites\Server\Providers\RDMSMembershipProvider.cs:1092
Devolutions.Server.Controllers.LoginController.Index(LoginModel model) in c:\Dev\devolutions\Websites\Server\Website\Controllers\LoginController.cs:66
lambda_method(Closure , ControllerBase , Object[] ) +127
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +217
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +39
System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +12
System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +139
System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +112
System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +452
System.Web.Mvc.Async.<>c__DisplayClass33.<BeginInvokeActionMethodWithFilters>b__32(IAsyncResult asyncResult) +15
System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +32
System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +231
System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +29
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +111
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +53
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +19
System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +51
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +111
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +606
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +288


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.34209

Clock4 yrs

Hello,

Have you correctly set the permissions in your Application pool of your IIS Server?

Please consult our Online Help at http://helpserver.devolutions.net/configure_integratedsecurity.htm.
Replace the DBRunner account of this topic with the user you get an issue with.


Best regards,



Érica Poirier

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock4 yrs

Hi Erica,

You are a life saver smile, thank you that worked.

Kind Regards

Jay

Clock4 yrs