Forum / Devolutions Password Server - Support

Cannot go offline: asks for a password but no username

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Hi all,

when our entreprise data source is unavailable, RDM asks whether I want to go offline.
When I do, it ask for a password but username is empty and greyed out. Also the OK button is greyed out.

What is the problem?
I used to be able to go offline with the RDM data source.

i'm using version 11.1.0.0

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Clock4 yrs

Hello,

Is it possible that you have enable the Offline Security?

Could you go in File -> Options -> Security and validate if you have configure a password in the Offline Security section.

Best regards,



Jeff Dagenais

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Clock4 yrs

Hello,

it says "default security".

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Clock4 yrs

Hello,

What version of Devolutions Server are you using?

Best regards,



Jeff Dagenais

signaturesignature

Clock4 yrs

Hello,

I have been able to reproduce your issue.

A ticket has been opened to our engineering department.

Best regards,



Jeff Dagenais

signaturesignature

Clock4 yrs

Great, thanks!

I think:
- version of the Devolutions server is: v2.2.21.0
- Database v1.93

Vincent

Clock4 yrs

Hello,

This issue should be resolve in the next release of RDM.

FYI - With RDM 11.1, you should also upgrade DVLS to 3.1.

Best regards,



Jeff Dagenais

signaturesignature

Clock4 yrs

Hello,

The offline issue has been resolved in RDM 11.1.6.0. You can download this version here
http://remotedesktopmanager.com/Home/Download#beta

Best regards,



Jeff Dagenais

signaturesignature

Clock4 yrs