Forum / Remote Desktop Manager - Feature Request

Comment on Open - Additional text field

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Hey Devolutions Team

I was wondering how hard would be to add an additional text field in the comment on open window. We are a MSP and would like to be able to match up the comments with ticket numbers. The feature we would like implemented is the ability to add a text field between Name and Comment, title it "Ticket #", and have the text inputted by users come up as a separate column in the logs from the main comment column.

Comment on Open Window Annotated

Please consider adding this to a future release of Remote Desktop Manager. Thank you.

Julian Kowalczyk
Alphaserve Technologies - Systems Team

Comment on Open Window Annotated.PNG
Clock3 yrs

Hi,
This is not hard in theory but it requires a database update which is more complicated. We try to avoid this in minor update. Do you see any other field we could add for that or just the Ticket #?

David Hervieux

signaturesignature

Clock3 yrs

Nothing is coming to mind now. However if we made the extra field name customize-able and added the ability to toggle it on or off for connections, then maybe other users of RDM / DVLS might find alternative uses for it.

Julian Kowalczyk
Alphaserve Technologies - Systems Team

Clock3 yrs