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Private Vault Missing

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After upgrading to the latest version of the server software, the private vault files are missing. They were there in the previous version. Where should I look for those?

RDM Client version 10.6.7.0
Server version: 2.5.2.0

Thanks

Clock5 yrs

Hello,

If you look at the list of users, do you see some that look duplicated? If you do not set the domain when you login there may be an inconsistency.

The Private Vault is tied in to the user account, its not lost.

Best Regards,



Maurice Côté

signaturesignature

Clock5 yrs

Thanks for the update Maurice. That may be the case. There are two user names. One domain\username and one with domain.com\username. I checked both of them, and neither one have the private store associated with them.

Clock5 yrs

that is a symptom of the issue, if you set a "description" on the user account, you will see that we always fall back to the same one.

If you send your email to the support address, I will establish a session and fix this.



Maurice Côté

signaturesignature

Clock5 yrs