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2 Factor Authentication

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I had 2 factor auth enabled on my account with Google Authenticator and apparently I lost my phone today. Is there a way for me to get it to my account, I do not have a recent backup.

Clock5 yrs


I have documented this just a few days ago, you will loose the data source definitions, but you simply have the register them again.

Best regards,

Maurice Côté


Clock5 yrs

You could also send us an email with the remotedesktopmanager.cfg file and we will reset it.

David Hervieux


Clock5 yrs

Thanks Gents,

Maurice - Your documentation worked out like a charm.

David - Thanks for jumping in to assist as well.

I appreciate the quick turnaround and help.

Kind regards,

Abdul Moid

Clock5 yrs