Forum / Remote Desktop Manager - Bug Report

RDM not working with our proxy

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I have tried using the system proxy settings and manual settings, but RDM won't connect through our McAfee Web Gateway:

[07/05/2014 14:17:41]ERROR SILENT System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.Utils.StreamUtils.ReadFileStreamFromWeb(String filenameUrl, Boolean useDefaultCredentials)
at Devolutions.RemoteDesktopManager.Business.BusinessHelper.GetXmlStringFromWeb(String url)
[07/05/2014 14:17:41 - 9.2.8.0]ERROR Unable to access the url:http://remotedesktopmanager.com/data/Addoninfo40.zip


Any ideas? The credentials are entered correctly (my domain credentials) just as I have to for other applications that need Internet access.

Clock6 yrs

Have you tried to use the system proxy? .NET use the IE proxy when this is set.

David Hervieux

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Clock6 yrs

Taomyn wrote:

I have tried using the system proxy settings and manual settings

Clock6 yrs

Sorry I missed that part. I've done a new special build:

http://download.devolutions.net/Devolutions.RemoteDesktopManager.Bin.9.2.9.0.zip

Could you give it a try?

David Hervieux

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Clock6 yrs

David Hervieux wrote:

Sorry I missed that part. I've done a new special build:

http://download.devolutions.net/Devolutions.RemoteDesktopManager.Bin.9.2.9.0.zip

Could you give it a try?

Sorry for the delay, I no longer see the error but until there is an update available I cannot fully test it.

Clock6 yrs

We expect to release it officially early next week.

David Hervieux

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Clock6 yrs