Support

@everyone, The Integrated Security authentication method on SQL Server data source is broken in RDM Mac 5.5.0.0, because of a change made by Microsoft inside the framework Xamarin.Mac. We are waiting for a fix from their end. For more details on the issue, please consult https://github.com/mono/mono/issues/9028 As of now, the workaround would be to use database User to authenticate on the data source or rollback to RDM 5.4.0.0. This version can be downloaded here https://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.5.4.0.0.dmg I will update this post later when we will get more information's about the situation. Best regards,

Hi, I’m using the latest version of Remote Desktop Manager for Mac (2026.1.10.3) and I’m currently trying to enable the “Use 1Password SSH Agent” option for all entries via batch edit. Unfortunately this doesn’t work. I can overwrite all other fields in batch mode, but the setting for the 1Password SSH Agent is never applied. When I edit the entries individually, the option works just fine. Is this issue specific to me, is it already known, or is there a workaround?

Is it a feature or a limitation that I cannot use configured shortcuts inside an RDP session? I have configured a hotkey for the action “Type Clipboard” and a few others. They don’t seem to work when I’m inside an RDP session; they only work when the main RDCM window is selected as active. I’m using the latest available RDCM version on macOS Tahoe 26.4. Thanks.

Hello there, Very strange things happening here. When I try to connect from remote netowrk, the VPN kicks in (if there is no ping it shuld try to connect to corporate VPN, I have set that up that way) And there is a specific folder renames itself to VPN password. I am masking it "VPN Password" via manually renaming it. Folder colors reset to gray, After reverting the name to it's original then folder colors turn to their original. Any ideas :D [image] [image]

I'm using the latest version of macOS. When I try to connect to a virtual server running Linux, RDM returns the error message " Devolutions.ProtocolsSharp: 2026.1.29.1 OS: macOS No route to host. " Everything works fine in the operating system's terminal. Today, I couldn’t even connect to servers on the local network in the same subnet. Version 2026.1.10.3 MacOS 26.4.1 Firewall disabled

Hi, i am working on a Mac with 26.4 and RDM Version 2026.1.10.3. The Vault is on a Devolutions server and the connection to the session is configured via a RDM Gateway. On Windows everything is working, but on a Mac, the web Sessions are not working at all. RDP, SSH is working fine via the Gateway. What could be the problem? False rights or a unproper configured RDM? Thanks in advance [image]

Hi, after we upgrade to 2026.1.10.3 Version on Mac, the DVLS login shows a blank screen on popup. Before upgrade, the DBVLS opens a Safari Browser to login, but after upgrade, it opens a another browser (We can't see what is it). We suffer the same problem on two different Mac. Could you help us please?

Hi, Is it possible to create a hotkey to launch a selected Remote Desktop connection from my vault directly in an external window? Any built-in options or workarounds would be appreciated. Thanks!

Hello the console from proxmox dashboard (vnc?) doesn't map the keyboard language of my mac. The same vnc session launched directly from web console work well. Any ideas? Thanks

Hello, After updating RDM to latest upadte, Feb 20, 2026. RDP is no longer working. From the application logs, I see these constant errors: [21/02/2026 13:52:20 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 13:52:19 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:17 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:53:16 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:50 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:49 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4

Hello, I am using Remote Desktop Manager on Windows and macOS. On Windows, Website entries can open in isolated browser sessions, which works correctly for multi-tenant environments. On macOS, I cannot change the browser at all. In the Website entry settings, the Web browser field is disabled and shows: "Default (Always Safari in embedded mode)" Because of this, all Website entries share the same cookies and cache. Example: Customer A → admin.microsoft.com → login Customer B → admin.microsoft.com → login Both sessions share cookies I can see other customer accounts This makes RDM on macOS unusable for MSP scenarios. I also tried: Embedded browser External browser Different entries Clearing cache Private mode Different credentials Nothing works because macOS always uses Safari embedded mode. Question: Is this a limitation of the macOS version? Is there any way to use Chromium / Edge / external browser per entry? Is session isolation not supported on macOS? Screenshot attached showing the disabled browser setting. [image] Thanks.

Hello, I have VMRC 12-0-5 from the App Store installed on my Mac. When I open a Server Console on a customers vSphere from the vCenter Webpage the VMRC Console opens and has a german keyboard layout. No I try to create the Session directly in RDM as "VMware Remote Console (VMRC)" to embed it into RDM: [image] Add the vCenter Web Address and the VM ID [image] That works great and embeds the session in RDM as I want this. The only thing and sorry, this is a blocking point: It has english Keyboard layout. Keyboard in the Server is set to "German": [image] How can I tell the RDM VMRC Session to use German Keyboard instead of english?

Currently generate a custom installer .msi that contains the datasource config and publish that to intune, looking into how to deploy Mac OS version is to package the normal installer with ~/Library/Application Support/RemoteDesktopManager.cfg from a configured machine. This file doesn't seem to be the correct config file as when i try on a fresh install and replace the file after installing i still get the datasorce setup wizard when i launch the application, please help point me in the right direction :)

Is it possible to use a YubiKey to connect to Microsoft servers with Remote Desktop Manager? From other forums it appears people use Devolutions RDM to do it but I can't seem to figure out how to configure it to function. From a Windows PC it works fine, when I connect to an RDP session my Smart Card Yubikey pops up and I put in my pin and I can connect. I can't get the same functionality to happen from the MAC. I am using RDM for MAC version 2022.3.15.3.

Hello all, I want to say that cursor blink is not working on RDM Free 2025.1.16.1. it does blink in ssh sessions but not in tools/terminal (local) Is there any possibility to enable that? Thanks in advance.

Hello Devolutions Support, I am trying to recover my Remote Desktop Manager (RDM) data after my previous computer was completely formatted. My main concern is retrieving the actual database content from Google Drive. Here is what I have observed: I can see several XML files in my Google Drive. I have checked AppDataFolder through the Google Drive API, but it appears to be empty. The XML files I found do not seem to contain the complete database content. My previous computer is no longer available. My main questions are: Is there any way to recover the full RDM database content from Google Drive if the previous PC has been formatted? Could RDM store database content in hidden or system folders in Google Drive that are not visible normally? I would greatly appreciate your guidance on how to recover as much data as possible. Thank you for your assistance,

Hello Everyone, i have a strange behaviour going on for some weeks or even months. I am connecting to a certain host using RDM running on my Mac. The connection lags, drawing is slow. Then i am connecting to my virtual desktop from my Mac but using Microsoft Remote Desktop (Windows App). This virtual desktop runs Windows 11 and has RDM on it too. It is sitting on the same network as the target host. When i then connect to the same target host as i tried from my Mac, the connection is just fine and faster than connecting from my Mac directly. How is that even possible?

When i want to start a SSH Terminal with everything configured, i get following error: [image] But i have local keys installed: [image] When i open the SSH Key Agent window, it doesnt recognize the keys: [image] The exact same host (synced) on windows works with ssh key agent.

It seems there is no configurable hotkey for the ‘Type Clipboard’ action, and the only way to use it is by clicking it from the Actions ribbon menu?

Aloha, I've tried some of the different settings i can choose within RDM (Codec, Retina, RDP options) but i experience some noticable "lag" on some of my RDP targets. This means windows are behaving very slow, mouse point highlighting is not at point but behind and so on... Is this something i simply have accept running on a MAC or can this be fixed with some kind of best practice settings? My targets are mostly server 2019 and 2016

We recently moved from Windows to MacOS and to do so I imported my old SQLlite DB to Devolutions Hub Business. I have about 100 switches I manage through ssh and I get these warnings everytime I open any of them. [image] I click Resume and remember then get this [image] MacOS won't let me create a folder named .ssh so I'm not sure what to do here. Clicking Resume will get me into the sessions but when I need to open multiple at once, they get hung up on the warning. Any advice would be greatly appreciated.

Hello, After recent update from RDM, RDP to windows VM is no longer working, from the application logs I see the following error: [21/02/2026 13:52:20 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 13:52:19 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:17 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:53:16 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:50 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) The error also appears when I try to connect to RDP and then it closes after 1 second.

I am using RDM on MacOS, coming from Windows. Problem is, that SSH connections don't work. I get asked to confirm the fingerprint (twice for whatever reason) and get these messages, then the session closes immediately. [image] [image]

I try to use these shortcuts but they are just not working, any idea? In Windows they are working.. [image]

Ok, sorry, I am taking the MacOS-Version for a ride this week ;) - We are using Atera which starts external programs from within a web session. Before they start this Popup.. pops up.. - but not when running from within RDM: [image] Is this not supported? This is the standard "I want to start an external app" popup, nothing special (the same you get for instance when you start a telephony app when clicking on a tel:// URL)