Bug Report

Report bugs in Remote Desktop Manager for Windows.

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MathieuVHM

Cannot rename folders anymore

RDM version: 2026.2.11.0 Devolutions server: 2026.2.9.0 We have a vault that seems to have gotten some kind of corruption on first sight. Weirdly enough, we cannot edit folders anymore in this specific vault. Tested with multiple users, same symptoms, seems to be limited to one specific vault right now. Steps to reproduce: 1) Edit subfolder in RDM client, right click properties 2) Change the name of the folder & click save 3) Following error pops up: [image] Error is bogus though, no other entries in the folder are being edited or are even open. 5) RDM initiates check-out on the folder as well, user has to manually unlock the folder again under 'opened sessions' 6) Repeat from step 1

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4

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MathieuVHM

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Spagettifritz

Constant collapsing of tree view

Since 1 or 2 updates, the tree view keeps collapsing so only the folders directly under my vault/hub (?) are showing up. It randomly goes from expanded to collapsed (screenshot "collapsed1") I manually have to open every path/folder again. Also, when manually opening, all sub-folders are also collapsed. (screenshot "collapsed2") Also, the app is getting slower and more laggy with every update... it's a pain to work with...

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Sam Moynihan

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marwoz79

Resolved

Hyper-V Dashboard stopped working after ugrade

Hi Support Team, I'm using Hyper-V Dashboard to see list of vms and connect to them. It was working fine until I upgraded. My previous version taht was working fin was 2026.1.18.0 After upgrade to version 2026.2.9.0 i have noticed, that after opening such session I get never ending progress bar that shows, that application tries to connect, but never finishes this process, so list is always empty. Also after trying to open such hyper-v dashboard, if i try to close this session or whole application it stucks, and only via task manager i'm able to force to close it. Regards, Marcin

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marwoz79

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sebastianbayer

Smart card logon with RSA KSP certificates works with mstsc but fails in RDM using X.509 credential (LSA error, affected by DisableCapiOverrideForRSA)

Hi, I’m seeing an issue with smart card logon when using Remote Desktop Manager. The same smart card certificates work fine with the native Microsoft RDP client (mstsc.exe). Environment Remote Desktop Manager: 2025.2.30 & 2025.3.23 Client OS: Windows 11 24H2 & 25H2 after 26100.6899/26.200.6899 -> Resolved issues in Windows 11, version 24H2 | Microsoft Learn RDS host OS: Windows Server 2016-2025 Auth: on-prem AD domain Smart cards: YubiKey 5 NFC (PIV) and Windows Virtual Smart Card Registry on the client: HKLM\SYSTEM\CurrentControlSet\Control\Lsa\DisableCapiOverrideForRSA 0 → no issue 1 → issue described below occurs Certificates on both Smartcards: RSA 2048, Smart Card Logon + Client Authentication EKUs, UPN in SAN Template configured for Microsoft Smart Card Key Storage Provider certutil -scinfo shows the same key via Microsoft Base Smart Card Crypto Provider and Microsoft Smart Card Key Storage Provider Smart card logon and RDP via mstsc.exe work correctly with these certs (with the reg-key both 0 and 1). Problem In RDM I created an X.509 certificate credential : Mode: Link to certificate store Location: Current user / Personal Find type: Thumbprint (of the smart card logon cert) PIN stored in the credential This credential is used by an RDP (Microsoft Remote Desktop) session with NLA enabled. Result (only when DisableCapiOverrideForRSA = 1): The RDP connection is established, but logon fails with: “An authentication error has occurred. The Local Security Authority cannot be contacted (LSA is not reachable).” If I: set DisableCapiOverrideForRSA back to 0 , or configure the same RDP session in RDM without using the X.509 credential and just rely on normal smart card redirection (like mstsc), then logon works. Expected Using an X.509 credential in RDM should behave the same as mstsc.exe and allow smart card logon with these RSA/KSP-capable certificates (YubiKey and Virtual Smart Card), even when DisableCapiOverrideForRSA is set to 1. After April 2026 the DisableCapiOverrideForRSA Workaround won't be available anymore. Is this a known limitation of the X.509 credential type with smart cards / KSP, or is there a recommended workaround? Thanks!

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Richard Markiewicz

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RDMTinkerer2

Backlog

Annoying web reauthentication for Devolutions Cloud

Dear team, The reauthentications have become more annoying recently. Not only the frequency did not decrease - it still occurs daily or twice a day, it now also started opening TWO browsers tab, not just one, and showing an error. PLEASE allow me to set in the hub that I want a reauth every week , possibly, although a month would be even better. And fix that issue. It's not fun to work with RDM when these occur, it's impacting my way of using computer, not just RDM itself. It forces to open a web browser for the reauth, for example when the laptop wakes up from sleep with RDM open, and I may not have planned that at the moment. It's 2026.1.16. Thanks in advance! [image]

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Luc Fauvel

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RDMTinkerer

Resolved Implemented

Change behaviour of right-click on an item in the navigation tree

Hi team, My scenario: An RDP session (or AnyDesk, RustDesk or similar) open to a remote machine I am launching a software on a remote machine that prompts me to enter some user name and password (different from my Windows username/password) I have that information saved in a credential entry (username and password) in RDM. I want to use it. Under the above conditions I am right-clicking on the credential entry in Navigation pane to use "Copy username" context menu item. The issue happens now . The mere right click switches the view from the RDP tab to Dashboard to helpfully show me details about the credential entry. I am selecting "Copy username" from the right-click context menu, and then I need to find the RDP entry I was working with (among many others open at the same time) to paste the contents of the clipboard to. I then again right-click on the credential entry in Navigation to use "Copy password" and again it switches the view to the dashboard. So I again search my server tab, activate it and paste the password in the appropriate textbox. The request is : please disable switching to dashboard when an entry in Navigation is right-clicked. Or if you don't want to do that in a hard way, then please add an option in settings that will do that - "Disable switching to Dashboard on right-clicking an entry in Navigation pane". RDM 2025.2.20.0 64-bit (JIT) on Windows 10, but I'd like to have that also on Linux. Thank you in advance.

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RDMTinkerer2

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nekl

Implemented

Shift+Enter um Verbindung herzustellen

Hi, mit dem neuen Update auf 2026.2 fiel die Funktion weg, das Kommentarfeld vor der Verbindung mit einem Server mit der Tastenkombination Shift+Enter zu bestätigen und schließen. Wir vermissen es sehr :( Viele Grüße :D

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Maxim Robert

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NeilSmith2025

Terminal font

Hi, Support Previously I can select different font weight with same font name in SSH terminal font, for example Maple Mono Normal NF CN ExtraLight or Maple Mono Normal NF CN Bold, now I only can see the font name is Maple Mono Normal NF CN, no options for same font different weight to select. Any idea where could be wrong?

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Sam Moynihan

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simone9

Backlog

Batch edit for user-specific settings

Hi, We updated RDM from 2026.1.23.0 to 2026.2.11.0 and Devolutions Server to Version 2026.2.7.0. Since the update, the batch edit feature for user-specific settings no longer works properly. We use this feature to store our individual credentials from PAM or the User Vault (override credentials) for RDP session entries. For single entries, the credentials can still be successfully stored. When using batch edit, the credentials are successfully stored for one of the selected entries, but not for any of the other entries that were selected. Thank you for your support. Kind regards, Simone

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simone9

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hbas

Windows authentication (Custom user) not working?

Hello, We just upgraded to latest RDM (2026.2.11.0), and I happened to notice under the workspace datasource settings that we can now use windows authentication to log into SQL server WITH a custom user rather than the current user (different than the custom login feature). I tracked this down to a feature that was released recently with 2026.2.5.0 per change notes here . I tested out this feature, however it doesn't appear to be working as expected. No matter how I fill out the credential fields, the error " Unable to connect to the server. Login failed for user '' " is shown. Notice how it doesn't actually show a username, just a blank string, so something in RDM is not passing along the correct value for whatever reason. [image] If I save and force close RDM, after re-opening I get the same error and still a blank username. Here's the popup with details expanded: [image] This would be a very welcomed feature, so would love to get this to work. Note: We use RDM with 2017 SQL server (not Azure). And I do know for a fact that it works with windows authentication logins.

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Michael Beaudin

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Deas

Add user with Integrated security not possible

Hello, 2026.2.8 and 2026.2.9: [image] But when clicking on "OK", the user is not taken for the Username field. [image] When I manually enter "DOMAIN\Username", it is working. Brgds Andreas

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Deas

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nikoxal

High CPU usage

When a user's session is disconnected or the user is inactive, Devolutions RDM (2026.2.9.0; OS Windows Server 2019) consumes a very high amount of CPU resources. When the session becomes active again and the user logs back into the application, CPU usage drops to around 10%. I checked, and the same behavior occurs on the latest versions as well. What could be causing this behavior?

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Richard Markiewicz

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RDMTinkerer2

Data source "Devolutions Cloud" is crazy slow

Hi, This is RDM Version 26.2.7.0, and data source which used to be "Devolutions Business Hub" - paid version. It was always slow, but now has became painfully, crucially, unacceptably slow. Please optimize it, it's impossible to work with RDM anymore. Here I am pasting two screencasts: what happens when I click the "Properties" button on an entry: 3 times the progress bar, around 5 seconds. And the next - a screencast when you change something and press "Save" in an entry - 5 times the progress bar, around 8 seconds. So in total waiting for the stuff that happens in the background is around 13 seconds, before I can even use the entry! It's so annoying that we're starting to consider alternatives. It is unusable . We got some ~400 entries in total, very slim so far. And we've not yet starting putting pictures in entries. I am very worried what'd turn out then. PLEASE FIX IT.

Recommended Answer

14 days ago

Hello, The new RDM build 2026.2.11 released last night contains the new setting to test some of the Cloud improvements. Could you enabled it (blue) and see how it goes? The setting is also in File -> Settings -> Advance -> In the list under Advance/Settings -> Enable experimental Devolutions Cloud workspace optimizations. [image] Thanks, have a good day!

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RDMTinkerer2

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robguy

RDM Favourites not showing correct icon on connected servers.

Hi Since the last 2 updates my Favourites are not showing any icon change with a connected session. They look the same as a disconnected session. Previously they used to show a green circle with the play icon in the middle. This still works ok under the Vault just not in the favourites section. Is this on purpose or has it broken. Thank you [image] [image]

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robguy

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crc32

Implemented

Can't paste long text in RDM SSH console - 2026.2.8.0 64-bit (PreJIT)

Pasting more than X lines of text into SSH console using right-click, the RDM confirmation dialog shows the text that fits the dialog size, but no scroll control, no yes or no button to confirm, because i guess they are out of sight. So i just can't paste my text. I have to revert to previous version. Also, ESC key should abort the dialog as regular Windows dialogs do, but it doesnt, i have to click on the [x] close button. This is right after installing version 2026.2.8.0 64-bit (PreJIT). Here is a screenshot -- see there is no yes/no button [image]

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Maxim Robert

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crc32

Implemented

Paste several text into SSH console UI design problem

RDM version 2026.2.8.0 64-bit (PreJIT). Using the right-click button to paste a few lines into SSH terminal, the dialog does not respect Windows UI rules: "Yes" button must come first (on left), then "No" button (on right) - See picture below, it's reversed, and this is very annoying as this is the opposite of all other dialogs in the system, this will cause error as we're used to the other way in Windows. ESC key must invoque the "Abort" modal result (aka "No" in this dialog). Clicking on the "x" button to simply abort is annoying. [image]

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Maxim Robert

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sy

Bug with AVD since upgrading to 2026.2.8.0 64-bit (PreJIT)

Hi guys, there appears to be a bug in the latest version that was not in the previous versions. When opening the AVD website https://windows.cloud.microsoft/ and logging in with it configured as embedded it gives the following error: [image] But if I run it undocked it works perfectly. This didn't happen in the previous version, and I was able to run it embedded and login without any issues.

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Min Destens

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Laurence Cadieux

Why does the Remote Desktop Manage take so long to load up?

Posting on behalf of bbowman, they ask: Why does the Remote Desktop Manage take so long to load up?

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etfz

Connection through VPN host that inherits host configuration not working

Hi, I'm using some SSH tunnel VPNs, which works well. I've just realised that, since I have an entry for the router, I should be able to have the tunnel entry inherit the address from it. When doing so, it seems to attempt to use the LAN host as the tunnel host. Note the "Connecting to" line: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: host.example.com:22 (IPV_ANY) [image] VPN entry inherits host configuration. VPN hosts folder uses VPN entry as VPN connection. host.example.com entry inherits VPN connection configuration. When connecting to host.example.com while explicitly specifying the host on the SSH tunnel entry, or when opening the VPN connection entry directly, it works as intended: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: router.example.com:22 (IPV_ANY) SSH version banner: SSH-2.0-ROSSSH I just updated to 2026.1.22 and can confirm that the issue persists.

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Jacob Lafrenière

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lists

No tag filter

I have entries inherit the tag from the folder, so that I don't need to add them manually. But if I select the "No tag" filter so that I can find entries that may not be in a folder that do not have a tag, then it selects everything including entries that have an inherited tag. Inherited tags should be excluded, because they are actually tagged. My system settings is set to "Custom + Inherited".

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Dominic Dansereau

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RDMTinkerer2

Resolved

"Unable to resolve the password or sensitive information"... 2026.2.7.0

Hi, The RDP entry is causing the following error for a credential entry. When I open a credential entry and try to view the password, the error appears and I see JSON instead of my password. Another entry that sits next to this one is working fine. Also an attempt to open an RDP session with credential linked to this one has the same effect. Tried to restart RDM already. [image] [image]

Recommended Answer

22 days ago

Hi RDMTinkerer2 , Thank you for the details. Could you please update to RDM 2026.2.8 and try to reproduce the issue again? If possible, could you also test with the portable version of RDM to confirm whether the issue persists in that environment as well? You can find the instructions here: https://docs.devolutions.net/rdm/kb/how-to-articles/portable-rdm-installation/ If the issue still occurs after trying these steps, could you please upload a video showing the exact steps you follow until the error appears using the link I sent you by private message? This would help us better understand the behavior and investigate further. Best regards,

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RDMTinkerer2

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cybermat

Automatic backup on exit not working

I enabled automatic backup on exit and seems not working. It just works upon edits. 2026.1.20.0 64-bit (JIT) [image] I can backup every "x" minutes no problem.

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Jeff Dagenais

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Marcel G

Resolved

New user with Login mode 'Active Directory interactive (with MMFA Support)

Our version has been updated to 2026.2.7.0, and now when adding a new user, you can only choose Custom (Devolutions) or Database user? I don't immediately see where you can now create a user, as before, which can be created via Login Microsoft (mode Active Directory Interactive (with MFA support)). Previous accounts do appear in the list with Authentication type Microsoft. [image] Has anything changed in system settings or am I missing something? Version 2026.1.23: [image]

Recommended Answer

24 days ago

Hello, Thank you for being so patient! I'm pleased to inform you that a new version of RDM (2026.2.8.0) has been released, featuring the fix for your issue. Latest Version: Download RDM Please let us know if this works or if you encounter any issues. Best regards,

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Marcel G

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sy

Implemented Backlog

Issue with Favorites display since 2026.2.5.0 64-bit (PreJIT)

The custom colours configured on the entries under User Interface - Tab colour and Entry colour are no longer showing on any of the entries in favorites, also there are little white stars on the folders in favorites that I am not sure where there before, but they could have been

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Maxim Robert

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rolf

Resolved Implemented Quality of Life

Samsung S Pen not working on RDP

Hi there, great app! I use it heavily. However, there's a major usability issue for me. I am used to using the pen that is included with my Samsung Galaxy S24 Ultra. But I cannot use it with RDManager on RDP sessions. Touch events by the pen are simply not recognized and have no effect. Mouse mode and touch mode usingy fingers work normally. I tried various settings without effect. Samsung S24 Ultra, Android 16 I would love to see support for the S Pen :) Thanks for considering!

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rolf

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