Bug Report

Report bugs in Remote Desktop Manager for Windows.

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Daniel Albrecht

Wrong keyboard combinations in tooltips

Hi! I noticed some tooltips show keyboard combination that don't match what's configured in keyboard settings. Specifically: Copy username (Ctrl+B), Copy password (Ctrl+Shift+B), Copy domain (Ctrl+Alt+B), Copy host (Ctrl+H). There might be more, but those are the ones I found. [image] Best regards, Daniel

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3

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Sam Moynihan

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aembree

VMware Synchronizer - Ignore Entry Type on Duplicate Check

If you change the session type (i.e. convert an RDP session to SSH using the 'convert with a template' function) the VMware sync setting "ignore entry type" no longer works. The session that was converted will be added again, as a default RDP session. I am currently on version 2026.1.22.0 64-bit.

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Sam Moynihan

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davidwillis

Backlog

My Personal and Privileged Account Missing Options When Using Keeper

Hello, It seems that when we select Keeper as the credential type for either My Personal Account or My Privileged Account, we do not have all the same options that we have in a regular Keeper credential record. In particular, no Advanced page where we can set the username format (e.g. DOMAIN\username) if necessary. [image] Here is what a regular Keeper credential looks like there: [image] This is RDM v2026.1.16.0 using SQL Server data source. Any help is appreciated, thank you! Best regards,

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Hubert Mireault

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davidwillis

Implemented

Incorrect Tooltips on Users and User Groups Screens

Hello, Very minor issue but I noticed there seems to be a bug in the tooltips on the "edit" button on the toolbar on the Users and User Groups tabs. On the Users tab, the one that presumably should say "edit user" actually says "edit user group" (it's true you can change the user's groups from the edit window that appears, but it's far from the only thing you can do, it seems to be a "full edit window" for the user's properties): [image] The other similar issue is on the User Groups tab, although I'm not 100% sure - but it says "edit role" (instead of what would presumably be "edit group" or "edit user group" or something): [image] I'm not sure if "role" is being used as a synonym for "group" here, I'm not super-familiar with the RDM permission model as most of our users have admin rights on our data source, so if this is by design please let me know. It just seemed odd since I did not see groups referred to as "roles" on any other screen - my understanding is a role would be more like a permission set . This is on the newest RDM v2026.1.16.0, using a SQL Server data source. Best regards,

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Maxim Robert

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janschnackenberg

Error when posting VERY long data in parameter field of Terminal Command Entry

Hi, while working around my other issue I tried to paste an BASE64 encoded shell script into the text-field for "Parameter #1" after selecting "Text" as type for that parameter. The BASE64 string is 137865 bytes. I could save and close the properties window. If I now try to open the properties of this Terminal Command Entry again (on my PC) I get an error message that RDM cannot connect to the datasource. Then it shows me another message [image] Even restarting RDM does not change this behaviour. My colleague (using RDM on Mac) can open this entry, but only sees 890bytes of data in the parameter field. So I assume that RDM tried saving, could only save part of the data, and now somehow retains the complete info in a local copy but unable do actually do anything with it. While I can accept, that this field cannot save so much data (which I actually expected), I would at least expect an error (or a size limited edit-field) BEFORE saving the configuration. I'm not sure what I could have done now, except deleting the entry, which I could at least do successfully.

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Jafran Majeau

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nikoxal

SSH Teminal is crashed

Hello, I have Windows Server 2019 with RDM version 2026.1.19.0 installed. When I open an SSH terminal and enter an incorrect password in the password prompt, or if I don’t enter a password at all and simply close the terminal tab, the application freezes and then crashes completely. See the attached video

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Michael Beaudin

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dougp

save window size upon closing and use it when re-opening

It's truly annoying to have to reset your screen size every freaking time you open remote desktop manager. I have a dual monitor and I like to have it expand slightly over both screens so I can have the server list on one screen and maximum display window on the other.

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Hubert Mireault

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etfz

Backlog

Connection through VPN host that inherits host configuration not working

Hi, I'm using some SSH tunnel VPNs, which works well. I've just realised that, since I have an entry for the router, I should be able to have the tunnel entry inherit the address from it. When doing so, it seems to attempt to use the LAN host as the tunnel host. Note the "Connecting to" line: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: host.example.com:22 (IPV_ANY) [image] VPN entry inherits host configuration. VPN hosts folder uses VPN entry as VPN connection. host.example.com entry inherits VPN connection configuration. When connecting to host.example.com while explicitly specifying the host on the SSH tunnel entry, or when opening the VPN connection entry directly, it works as intended: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: router.example.com:22 (IPV_ANY) SSH version banner: SSH-2.0-ROSSSH I just updated to 2026.1.22 and can confirm that the issue persists.

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etfz

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dristie

Menu RDP settings are duplicates

Hi, I'm having a problem in RDM when selecting multiple host, then a right-click then,the menu is duplicated. When clicking on the down arrow, it just keeps going on and on. I see the problem only when using the FILTER under Quick Connect - see below article. https://forum.devolutions.net/topics/51237/search-top-ribbon-changed-after-update-to-20253150#219118 When I do the same in the Navigation bar, I don't see this problem. Can this be checked? [image] Thanks Donovan

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David Hervieux

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konradbauckmeier

Resolved

Autostart SSH Key Agents starts without keys

Hello, I am using RDM Version 2025.3.32.0 64bit (german) with Devolution Hub Business on a Windows 11 24H2 (german) PC and have the following problem: In my private user-vault I created two SSH keys entries by importing SSH keys as data and set the option to automatically load them into SSH-key agent. If I check the funktion I go to "tools > SSH-key agent" and start the agent manually, both keys are loaded. I now went to settings > tools >SSH-key agent to start the agent automatically with the application. My problem: after start of RDM, the SSH-key agents starts too, but ist empty, because it does NOT load the keys from my user-vault. If I then stop/start the agent manually, the keys are loaded correcly. I feel automatic start of SSH-key agent is useless without loading the right keys. Please advise how to debug the problem, any help appriciated.

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konradbauckmeier1

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wandrey77

Backlog

Psono

Psono version 5.3.0 RDM version 2025.3.22.0 64-bit (JIT) The Psono API is configured without secrets restrictions. When I try to view secrets (double-click on the psono Entry), I get an error. [image] The Psono API is configured with restricted secrets. Secrets are visible. [image] But I can't select a specific record ID - it's impossible to enter anything in the field. [image] When choosing from the list I get an error. [image]

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Carl Marien

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darren5

Resolved Implemented

VMRC Session NumLock setting not preserved

I noticed that when connecting to VMRC (VMWare) session consoles, the NumLock state from the local PC is not preserved. Once inside the session it is still possible to toggle NumLock, but then it is out of sync with the desktop os. I don’t think that this is a limitation of VMRC itself, since VMWare’s own VMRC Sessions do not have this issue — if I have NumLock on when connecting with VMWare’s own VMRC client it stays on in the session. It is only with Devolutions where connecting to Devolutions VMRC sessions always has NumLock off. Please fix this if you can.

Recommended Answer

23 days ago

I'm on 2026.1.19 and don't think i've had any issues since I updated.

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phowarth

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etfz

Resolved

Entry sorting does not take international letters into account

For example, Ö is treated as O for sorting purposes.

Recommended Answer

25 days ago

Hi etfz , Thanks for the details, that helped a lot. Good news: there's already a setting for exactly this. Go to File > Settings > User Interface > Tree view , and look for Tree view culture . Set it to Swedish, and the tree should sort Å, Ä, and Ö at the end of the alphabet, the way you'd expect. https://docs.devolutions.net/rdm/commands/file/options/user-interface/tree-view/ Could you give it a try and let me know if it lines things up correctly? If anything still looks off after that, send another screenshot, and we'll take a closer look. Thanks again! Best regards,

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etfz

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rolf

Backlog

Samsung S Pen not working on RDP

Hi there, great app! I use it heavily. However, there's a major usability issue for me. I am used to using the pen that is included with my Samsung Galaxy S24 Ultra. But I cannot use it with RDManager on RDP sessions. Touch events by the pen are simply not recognized and have no effect. Mouse mode and touch mode usingy fingers work normally. I tried various settings without effect. Samsung S24 Ultra, Android 16 I would love to see support for the S Pen :) Thanks for considering!

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rolf

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dschopp

Backlog

RDM stops responding

I've been a user of RDM free version for years. After this latest update, I've begun investigating alternatives due to my frustration with Remote Desktop Manager. I downloaded and installed version 2026.1.14.0 last week (17-March-2026) and since that time, RDM will freeze and become non-responsive. Sometimes it's after a few hours, today it was less than an hour before it froze. There's no error being logged, it simply shows in Task Manager as "not responding". Nothing in eventlogs, no other process is having problems. Today I uninstalled the application, downloaded the .EXE again, rebooted, then installed RDM again as administrator. Less than an hour later, I have to use Task Manager to kill the non-responsive application again. Ugh. I'm running Windows 11 version 25H2 (OS Build 26200.8039). I'll be glad to include whatever information would be helpful to help identify why my computer doesn't seem to want to run this program any longer.

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Richard Markiewicz

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davidwillis

Selecting Session from Navigation Pane when Opened with Template

Hello, Not sure if this is a bug or not - it seems if I open a session type, say SSH, with a different template type one time (say, a website template), then if I select that entry in the Navigation pane while it's open but a different tab is focused, it doesn't seem to focus the tab for that session (the one that was opened with the template). If the default session type for that entry is opened, then selecting it in the Navigation pane does activate that tab. Should it be doing the same when the entry is opened with an alternate template? Interestingly, it seems to work fine on "host" entries where we have multiple templates linked (including if a website template is linked). It only seems to be an issue if an entry of a specific type is opened with a template of another type. This is on RDM v2026.1.16.0 using SQL Server data source. Best regards,

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Eduard Sepúlveda López

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jlapchuk

Resolved Implemented Backlog

Upgrade to RDM 2026.1.18.0 64-bit (JIT) Broke vCenter Synchronization

After upgrade to RDM v2026.1.18.0 64-bit (JIT) I'm no longer able to synchronize with any of our vCenters, receiving the following error: System.ServiceModel.CommunicationException: Error in deserializing body of reply message for operation 'RetrieveProperties'. ---> System.InvalidOperationException: There is an error in XML document (7, 696). ---> System.InvalidOperationException: The specified type was not recognized: name='CustomFieldStringValue', namespace='urn:vim25', at <CustomFieldValue xmlns='urn:vim25'>. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderVimPortType.Read1521_CustomFieldValue(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderVimPortType.Read1_Object(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderVimPortType.Read1863_DynamicProperty(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderVimPortType.Read1917_ObjectContent(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderVimPortType.Read2158_RetrievePropertiesResponse() at Microsoft.Xml.Serialization.GeneratedAssembly.ArrayOfObjectSerializer183.Deserialize(XmlSerializationReader reader) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader reader, MessageVersion version, XmlSerializer serializer, MessagePartDescription returnPart, MessagePartDescriptionCollection bodyParts, Object[] parameters, Boolean isRequest) --- End of inner exception stack trace --- at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader reader, MessageVersion version, XmlSerializer serializer, MessagePartDescription returnPart, MessagePartDescriptionCollection bodyParts, Object[] parameters, Boolean isRequest) at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader reader, MessageVersion version, String action, MessageDescription messageDescription, Object[] parameters, Boolean isRequest) at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeBodyContents(Message message, Object[] parameters, Boolean isRequest) at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeReply(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.ProxyOperationRuntime.AfterReply(ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass1_0.<CreateGenericTask>b__0(IAsyncResult asyncResult) --- End of stack trace from previous location --- at Devolutions.VMwareManagement.InventoryNavigator.RetrieveObjectContents(String[][] typeinfo, Boolean recurse, ManagedObjectReference startFolder) at Devolutions.VMwareManagement.InventoryNavigator.SearchManagedEntities(String[][] typeinfo, Boolean recurse, Boolean withPath) at Devolutions.VMwareManagement.VMwareSoapClient.GetVMList(Boolean withPath)

Recommended Answer

a month ago

Hello, We have a fix for this issue which should be available starting from the upcoming RDM 2026.1.20.0. Please let us know if the issue persists after updating to the above-mentioned version once it is released. Best Regards,

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Michael Beaudin

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RDMTinkerer2

Backlog

Annoying web reauthentication for Devolutions Hub

Dear team, The reauthentications have become more annoying recently. Not only the frequency did not decrease - it still occurs daily or twice a day, it now also started opening TWO browsers tab, not just one, and showing an error. PLEASE allow me to set in the hub that I want a reauth every week , possibly, although a month would be even better. And fix that issue. It's not fun to work with RDM when these occur, it's impacting my way of using computer, not just RDM itself. It forces to open a web browser for the reauth, for example when the laptop wakes up from sleep with RDM open, and I may not have planned that at the moment. It's 2026.1.16. Thanks in advance! [image]

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RDMTinkerer2

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cryorig

Resolved

Powershell Synchronizer fails when triggerd by RDM UI, works via powershell

RDM Version: 2026.1.15 Devolutions.Powershell Version: 2026.1.3 Datasource: SQLite Issue: Running the Powershell Synchronizer from RDM UI fails with: Could not load type 'Devolutions.RemoteDesktopManager.Theme' from assembly 'RemoteDesktopManager.Core, Version=2026.1.15.0, Culture=neutral, PublicKeyToken=null'. Running with Open-RDMSyncSession -ID <ENTRY_ID> works. i attached an export of a testscript and a test credential which shows the issue nicely. The file is a RDM Export inside of a zip, as rdm files are not allowed as uploads. Just import into a clean RDM and run the synchronizer, this will generate a logfile in your temp (exact path is visible in the code) This logfile has a bunch of extra data as i use it for my generell debugging, but one of the lines is the error from above.

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Erica Poirier

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danratje

Implemented

Playlist right sidebar is greyed out/dimmed until different selection

I am using Version 2026.1.14.0 There appears to be a problem when you first open the "playlist management" The right sidebar ("open", "Open Embeded","Select", "Execute") -- is greyed out or dimmed until you change your selection under the list. Then they become active - but even then the playlist does not work the way it used to - Now I have no idea what it is trying to execute when I select one of the lists. Is there UPDATED documentation on the way that the Playlist works now? Thanks!

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Maxim Robert

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mwendt

Remain in current directory when refreshing in SFTP of SSH.

When you use the ‘Refresh Directory’ button during an SFTP transfer in an SSH session, you end up back at the top-level directory and then have to laboriously navigate back down to the nth subdirectory (the one you were already in). Instead, you should remain in the current directory when refreshing.

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Tommy Sanders

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mwendt

Implemented

SFTP transfer status table not closed on exit of SFTP (SSH-Terminal)

If you have used the file transfer (SFTP) function in an SSH terminal and then disable it by clicking the button in the header of the SSH terminal again, the transfer status table remains at the bottom of the SSH terminal and cannot be closed.

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Michael Beaudin

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oschaudt

Backlog

AI assistant: Ollama doesn't seem to work, and across several providers, the displayed model is different than the configured model

\1. I tried using Ollama, hosted locally (same computer as RDM) and it doesn't work: I can see the query from RDM against the Ollama server - Ollama is able to query the models When I send a chat message through RDM, I see this error in Ollama's server.log: [GIN] 2026/04/08 - 12:35:24 | 404 | 1.0388ms | 127.0.0.1 | POST "/api/chat" The error may be in the display-name (the name of the model shown on the RDM chat window - instead of saying "phi4:latest" it simply says "phi4") I also notice the model selector changes to models which don't exist in the local Ollama server, and though I can change that to the model I do have loaded, it returns a '404 (not found)' error that RDM session. \2. I tried Gemini as well - it too allows me to select a model in the entry for AI assistant, but when I load that entry to chat with it, the available models are reduced to three (three older models) and I can't tell which model is being used when I send a message Last, not so much a bug as much a question: Is there a way to track "AI assistant" interactions in RDM? For example, which API key, user, destination, model selected, message sent and response received?

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Paul Dumais

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jm2

Resolved

Entry configured to use UPN of PAM domain user incorrectly resolving to username@domainFQDN instead of actual UPN

Hello, Using RDM 2025.3.27 with a website entry configured with username format override to {UPN} and credential to 'find by name in user vault', which locates an entry of type 'devolutions hub privileged account' that links to a domain user PAM account. In Hub WebUI when viewing the Advanced tab of the respective PAM account, the UPN attribute is displayed correctly (i.e. username@domain.com) and matches what is configured on the account in Active Directory. However when right mouse clicking on the website entry and selecting view password, the username is instead formatted username@domain.local. Seems RDM may be reconstructing the username using the domain attribute of the account (i.e. username + @ + domain FQDN), instead of retrieving the true UPN value from PAM. This results in an incorrect username being auto filled into the website, which is problematic for sites such as o365 which require a publicly resolvable UPN/email/username. Also tested this with DVLS 2025.2.x with a website entry using credential set directly to privileged account, and behavior appears to be the same. Somewhat related, but perhaps more of a feature request, domain user PAM accounts could benefit from having an email address attribute populated from AD, as this would be useful as a temporary work around for the described behavior, and in cases where UPN needs to be different than email. Please let me know if you would like any additional info. Thanks Joe

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jm2

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kennethbunce

Implemented

Adding member users to an AD security group, only the LASTNAME\ shows when chosing

When adding a member user to an AD security group, only the LASTNAME\ shows instead the "lastname, firstname", can this be corrected?

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Paul Dumais

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