Support

We have a small terminal command that we run against a number of SSH sessions. I noticed it was not working on several new sessions when attempting to launch it I would get a prompt to login [image] Yet when I just launched the SSH session it auto logged in with my saved credentials. After some playing around and confirming with another user in the team who had it working I found the issue. Currently all the sessions are saved under a folder and my cred's are linked to the folder. All the sessions are set to inherit. Launch the script and it ignores this. If then override the credentials on the session its self (edit - User specific settings..) then launch the script it works!

Previously I could copy this text without have to open properties. [image]

I'm looking for a way to paste clipboard contents in SSH either via macro, event or post login command. Any ideas?

A client has a laptop running RDM but they wanted to change the email address used for the Devolution account. As it's not possible to change the email address, the vault was exported, a new Devolutions account created with the plan to import the vault. Switching account wasn't easy in RDM - I could sign out of the old account and back in as new, but the old workspace was still there. Worked how to add a new workspace (host Url being the tricky point) but same error. In the end I renamed %localappdata\Devolutions and this went through the onboarding but same error. If I install RDM on a new computer (virtual machine), it works fine so there is clearly something lingering from the previous account. BTW the previous account had a very different host address. Status: 401 Response: Stack: at Devolutions.Hub.Clients.HubClient.PreLoginAsync(CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.<PreLogin>b__36_0() at Devolutions.Hub.Clients.HubClient.PreLogin() at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.Connect(HubConnectionDataSource dataSource, String privateKeyBase64Url, Byte[] privateKeyBytes, Boolean useEncryptionService)

Hi We've noticed that since the update, Remote Desktop Manager's CPU usage is significantly higher. This is resulting in network interruptions on our Windows 365 clients when using Remote Desktop Manager. Is anything known about this? Regards, Oliver

I'm trying to find out how to change a setting to unhide usernames by default. Every time I start a quick connect or saved SSH Session, the username is hidden by default. How do I change this? This is a change that has happened recently. [image]

Hi, Since the latest major updates of RDM the location of the vault selection is changed. Two versions ago the PAM vaults icon was removed and the vaults were added to the default vault selection (we still get complaints about this change, it would be nice to undo this change) and since version 2026.2 the vault selection is not on the bottom left anymore but on the top left. Why is this changing so often?

[update: if I save, and then exit RDM and restart it, the password is now the expected one.] I use inherited credentials for the RDP sessions under a master folder. For years I've updated the password when it expires without problem. Today, for some reason, the password is getting mangled after I save it. Halp! ( these passwords are no longer valid, of course ) [image]

I have been running into an issue where RDM will randomly crashing with the following error: Description: Faulting application name: RemoteDesktopManager.exe, version: 2026.1.23.0, time stamp: 0x68270000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ff97ae607f5 Faulting process id: 0xB128 Faulting application start time: 0x1DCF5AB6AB10794 Faulting application path: C:\Program Files\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe Faulting module path: unknown Report Id: 64a43909-0b43-4046-9ee0-6d6317cfd08e Faulting package full name: Faulting package-relative application ID: I enabled crash dumps for the Remote Desktop Manager process and looking at it in windbg shows the following: ClrmaManagedAnalysis::GetThread 8a24 ClrmaThread::Initialize 8a24 ~ClrmaThread ClrmaManagedAnalysis::get_ProviderName ClrmaManagedAnalysis::GetThread ffffffff ClrmaThread::Initialize 8a24 ClrmaThread::get_CurrentException ~ClrmaException ClrmaThread::get_NestedExceptionCount ~ClrmaThread MethodDesc: 00007ff96ec6adf0 Method Name: System.Runtime.CompilerServices.CastHelpers.ChkCastClassSpecial(Void*, System.Object) Class: 00007ff96ec6b0b0 MethodTable: 00007ff96ec6b0b0 mdToken: 0000000006008099 Module: 00007ff96eb74000 IsJitted: yes Current CodeAddr: 00007ff97ae607e0 Version History: ILCodeVersion: 0000000000000000 ReJIT ID: 0 IL Addr: 00007ff9c29d4bd0 CodeAddr: 00007ff97a2c3600 (OptimizedTier1 + Instrumented) NativeCodeVersion: 0000020C551DFA30 CodeAddr: 00007ff97ae607e0 (OptimizedTier1) NativeCodeVersion: 0000020C558B2C00 CodeAddr: 00007ff9c24b6460 (ReadyToRun) NativeCodeVersion: 0000000000000000 Source file: /_/src/runtime/src/coreclr/System.Private.CoreLib/src/System/Runtime/CompilerServices/CastHelpers.cs @ 369 ClrmaManagedAnalysis::GetThread ffffffff ClrmaThread::Initialize 8a24 ClrmaThread::get_CurrentException ClrmaException::Initialize 0000020c6b800190 ~ClrmaException ~ClrmaThread PROCESS_NAME: RemoteDesktopManager.dll ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. SYMBOL_NAME: coreclr!WatsonLastChance+1b6 MODULE_NAME: coreclr IMAGE_NAME: coreclr.dll FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_coreclr.dll!WatsonLastChance FAILURE_ID_HASH: {02278b9d-5c98-a887-c517-87862641b6f2} Followup: MachineOwner Running !clrstack shows the following: OS Thread Id: 0x8a24 (36) Child SP IP Call Site 00000011D8C3C450 00007ffa37390318 [InlinedCallFrame: 00000011d8c3c450] 00000011D8C3C450 00007ff9c248a416 [InlinedCallFrame: 00000011d8c3c450] 00000011D8C3C3F0 00007ff9c248a416 System.Runtime.EH.DispatchEx(System.Runtime.StackFrameIterator ByRef, ExInfo ByRef) [/_/src/runtime/src/coreclr/nativeaot/Runtime.Base/src/System/Runtime/ExceptionHandling.cs @ 760] 00000011D8C3C660 00007ff9ce8a8933 [FaultingExceptionFrame: 00000011d8c3c660] 00000011D8C3E988 00007ff97ae607f5 System.Runtime.CompilerServices.CastHelpers.ChkCastClassSpecial(Void*, System.Object) [/_/src/runtime/src/coreclr/System.Private.CoreLib/src/System/Runtime/CompilerServices/CastHelpers.cs @ 369] 00000011D8C3E990 00007ff9710592c2 MicroCom.Runtime.MicroComVtblBase.AddRef(MicroCom.Runtime.Ccw*) 00000011D8C3F688 00007ffa39e68167 [InlinedCallFrame: 00000011d8c3f688] Avalonia.Win32.Interop.UnmanagedMethods.GetMessage(MSG ByRef, IntPtr, UInt32, UInt32) 00000011D8C3F688 00007ff97105bf97 [InlinedCallFrame: 00000011d8c3f688] Avalonia.Win32.Interop.UnmanagedMethods.GetMessage(MSG ByRef, IntPtr, UInt32, UInt32) 00000011D8C3F660 00007ff97105bf97 ILStubClass.IL_STUB_PInvoke(MSG ByRef, IntPtr, UInt32, UInt32) 00000011D8C3F720 0000020c595e7799 Avalonia.Win32.WinRT.Composition.WinUiCompositorConnection.RunLoop() 00000011D8C3F800 0000020c59611a52 Avalonia.Win32.WinRT.Composition.WinUiCompositorConnection+c__DisplayClass7_0.b__0() 00000011D8C3F850 00007ff9c243595b System.Threading.Thread+StartHelper.Callback(System.Object) [/_/src/runtime/src/libraries/System.Private.CoreLib/src/System/Threading/Thread.cs @ 44] 00000011D8C3F890 00007ff9c243ce94 System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) [/_/src/runtime/src/libraries/System.Private.CoreLib/src/System/Threading/ExecutionContext.cs @ 179] 00000011D8C3FB10 00007ff9ce8a8933 [DebuggerU2MCatchHandlerFrame: 00000011d8c3fb10] Happy to provide the .dmp files if it helps.

When duplicating a session in Remote Desktop Manager (RDM), the logging functionality does not work correctly for the duplicated session. Even when manually changing the logging path within the duplicated session, no logs are being recorded. Is there a known fix or workaround for this issue?

Hi! I am using the 2026.1.22.0 on my W11 to connet via another Windows 11, which act since RDM 2025 as Jump Host to our Servers. As stated the RDM Jump-App is deprecated an it is adviced to use the Devolution Agent, no problem. I installed the 2026.1.2 which is running, as the service and Tray-icon is telling me. In my RDM I switched the Jump-part of my Jump host to Devolutions Agent or Automatic and tried to connect to the designated Server as usual. If I turn off the Jump Host app on the Jump host, I got no connect, RDM on my source machine tells me "no Agent running", If I switch the App on again, and do "Automatic" in my Jump Host config, It connects (as expected) but I get the "...deprecated..use... " - Popup-Box. Any clues for me? Missed I anything? Cheers Matthias

This problem seems to be recurring. Almost all minor updates (when database schema need updating) curing a year or so reintroduce this problem in some form or another. Here we go again: When PowerShell session uses WindowsTerminal as terminal application (as configured on picture), [image] The started WindowsTerminal reads Windows Terminal configuration from outside of RDM application and opens several terminal tabs. [image] Closing these tabs one by one leaves one additional (hidden) Windows terminal still running on background. [image] and no PowerShell sessions open any more, until that hanging WindowsTerminal process is killed. When the PowerShell session is configured to run in external window, the 2 WindowsTerminal windows open. [image]

Posting on behalf of adroman, they ask: Is it possible to make Devolutions RDM remember the position of my navigation/SFTP panel like in MobaXterm, mRemoteNG and other apps or I have to rearrange it after each restart?

Ever since updating earlier this week, the auto logoff function is not working on windows core servers. It will just type rlogoff into open terminal. Still works fine on windows servers with desktop experience

Hy i upgraded to the latest version to use the proxmox sync. I cant use the stored login infomations from RDM for the Login.

I set a Windows RDP session to display external to the Devolutions client. I set Display back to embedded but the RDP session continues to open external. I tried closing the application and verifying Display = Embedded but that didn't solve the issue.

I upgraded and now when I copy a lot of commands I get the new windows, which frankly sucks compared to the old, I cannot even resize to tell it yes!!! WTH [image] i reduced the commands, get this but I still can resize. I want the old style back!! [image]

Hello, Would it be possible to add the "Post Login" tab to the SSH "VPN/Tunnel/Gateway" entry type? I'm trying to access a device using VNC over an SSH tunnel, but I don't want to the VNC server to always be running, instead I want to start it after creating the tunnel. This is an example of what I'm trying to achieve: ssh username@host -f -L 5900:127.0.0.1:5900 "x11vnc -localhost" Thanks.

all sessions based on (Windows Terminal ) is no more working after (2026.2.7.0 64-bit (PreJIT)) update

Since upgrading to one of the latest 2026.2.x releases, all session types now open with the same window size and location. If I resize and reposition the window and close, then reopen the session it goes right back to this new default. This was not the behavior in previous releases, and I checked to see if there is some new setting that's causing this but have been unable to find one. How do I get RDM to save my custom window size and position for individual connections?

Hi .. I just upgraded to 2026.2.7.0 this morning and I cannot find the Pulse Secure VPN (now rebranded as Ivanti) anymore. Any reason it's been removed ? Or has it gone somewhere else now ?

I'm on version 2026.2.7.0 64-bit (PreJIT). The issue I'm having is My Personal Vault (if I go to the navigation pane, click on Vault on the bottom left) has a red x on it. [image] If i click on the next section in navigation on the bottom (user vault) it works fine. I've tried testing the connection, which has no issues, and even deleting it and reconnecting and it ends up the same. The app on my Mac doesn't have this issue. Downgrading to 2026.2.5 doesn't seem to make any difference. The only reason I noticed any of this was that my Favorites went blank (even though I can see in the user vault I have connections selected as favorites, and the IOS app shows them just fine). On my Mac the favorites were doing the same thing, but I deleted and recreated the favorites files, and that worked on the mac, but didn't make any difference on the PC. Any ideas on how I can get my 'Vault' (and favorites) to work properly again on my PC?

Hello, i use RDM with no issues, but when i open session using SCP i cannot solve the following issue symlinks are not properly shown , for example "log" symlink is shown as it is [image] if i click over it i get the following [image] so i need to put manually the path contained under symlink to reach "log" folder is there a way to fix this ? thanks

Hello, we use "autofill" to copy credentials into the OpenVPN credential-window. Some passwords contain "^" (caret). Only, when autofill is used into the OpenVPN credential-window, then it is pasted wrong. "^" is substituted with a "&". When using the “Clipboard > Type clipboard“ function the password will be typed as copied; only the Autofill function from the OpenVPN object does transmit it wrong. Is this a bug? Do we need to set a special setting? Here is the configuration: [image] [image] [image] [image] Thanks in advance. Best regards, Daniel

Hi there, just installed the new SonicWall NetExtender client (10.3.0) and RDM is not able to call it anymore. I think that the issue is that in the program folder there's no necli.exe anymore, but a nxcli.exe instead. Can you try to look at that? RDM entries are now broken (for NetExtender VPN). Thanks.