Support

Support forum for Remote Desktop Manager Windows

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claboy

RDM 2026.3.5.0 Undocked Window Controls

In previous versions, there was a control panel at the top of the window and if you maximized the window there was a right-click window menu that had similar settings. Neither of these exist now. If I need to reconnect, I need to go back to the main menu. This is not a great experience when remoting into devices with a screen lock/require login policy. Current limited options: [image]

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Michael Beaudin

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NeilSmith2025

filter on status bar

Hi When I put filter on status bar, I cannot see any result, it not worked like before, But it works when I put it into Navigation panel bottom, it can works. Also I noticed, it have no more "user search options and operators" in filter. [image] [image]

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chrispoulter

RDM v2026.3.5 - Open Tabs Moving and Undocking on single mouse click

Updated to RDM 2026.3.5 and open several tabs and if i single click a tab it with either select like normal, select and become draggable, or undock from the main RDM window. Results seem to be random. I am also seeing RDP instability. Screen writes are not stable, switching between tabs (open RDP sessions) I will get blank screens, half written screens, slow response screens in a session, or a normal screen. Results are random. I am on RDP'd into Windows Server 2025 in an Enterprise environment, running RDM on my jump box.

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mattm

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nhussein

Can't detect and open SecureCRT session

While creating new Entry as secureCRT, I am getting the attached screenshot. How to fix this issue? [image]

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David Hervieux

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przemyslawwirkus

SSH Shell terrible slow on 2026.3.5.0 64bit RDM

After i upgraded RDP to 2026.3.5.0 64bit my SSH Shell is connecting for ages and after it connects is is unresponding. Is it me or RDM?

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jarredburrowes

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ahmedallakani

Path is not Working Remotely as Expected

i'm trying the Setup a path Entry like this \\appreconsp01\c$\CoronaCS\7.9\mss\demo\Cards\Batch\logs\ and its not working as Embedded Tab, its only working fine externally

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ahmedallakani

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tryllz

Drop Shadow Effects In Some Windows ?1

Hi, I have set Optimize UI Performance to Yes [image] Some windows still show drop shadow efftect, any way to disable all shadow effects.. [image] Thank You

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tryllz

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kovalevoe

Default Monitor [2026.3.8.0]

I have a laptop with multiple monitors. 1) Previously, the program always launched on the specific monitor I wanted (Version 2026.2.X.X). Now, the program always launches on the default monitor, even after applying the recommended compatibility settings. 2) The login and password windows always open on the default monitor, rather than on the monitor where the program is currently running.

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kovalevoe

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Spagettifritz

Performance Issues

Hi Sam, Here's what I'm seeing performance-wise: closing a tab: There's a 2–3 second delay before the mouse cursor even comes back opening an RDP session: It takes about 2–3 seconds before it actually starts connecting launching the application: It takes 10–20 seconds before the workspace is fully loaded and usable editing entries: It's fine on reasonably powerful machines, but on systems with mobile CPUs or less RAM, it gets painfully slow I'm using RDM on three different Windows 11 machines with the same account (and therefore same data source and number of entries) on a daily basis: a fairly powerful desktop with an AMD Ryzen 7 7800x3D, 64 GB DDR5-6000 RAM, NVMe SSDs a somewhat older laptop with an Intel Core i7-1185G7, 32 GB DDR4-RAM, NVMe SSD and a virtual machine running on that laptop, 2 vCPUs, 8 GB RAM Even on my Ryzen desktop, RDM still feels super slow compared to other applications. It just seems like RDM isn't particularly well optimized. My Intel laptop is... okay-ish, but still much laggier than it should be. And let's not even talk about the VM. Launching RDM can sometimes take up to a minute from clicking the shortcut until the workspace is fully loaded. If you need any additional information or want me to try something on my end, just let me know. I'm happy to help with testing. Best regards,

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Spagettifritz

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marius-lugerth

PEDM "Run elevated" fails on standalone RDM + Agent 2026.3.0 - is Devolutions Server required?

Hi all, I'm testing the Devolutions Agent's PEDM elevation feature and want to confirm whether my setup is supported or whether I've misconfigured something. Setup Remote Desktop Manager (Free) 2026.3.8.0 + Devolutions Agent 2026.3.0.0 I also tried Remote Desktop Manager (Free) 2026.3.5.0 Windows 11, standalone - no Devolutions Server or Devolutions Cloud Created a PEDM profile in RDM, assigned it to a standard (non-admin) user, selected it in the Devolutions Agent What happens Using Run elevated , elevation never completes. C:\ProgramData\Devolutions\Agent\agent.<date>.0.log shows HTTP 400/500: Local Admin method → error=create token Virtual Account method → error=create virtual account token Taskbar Pop-Up Elevation Failed - The parameter is incorrect Questions Is PEDM elevation supported on a standalone RDM + Agent install, or does it require Devolutions Server / Devolutions Cloud enrollment? If standalone is supported, what does the Agent service need configured (e.g. specific privileges) for elevation to succeed? Thanks for any pointers!

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marius-lugerth

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Deas

Small "nasty" bugs 2026.3.5

Hello, when I first started RDM after the upgrade, the "Navigation bar position" was Side, but when I closed RDM 2026.2.x it was Bottom. Also "Show Ribbon" was "Show tabs only" when I closed RDM, but with the first start it was "Always show ribbon". Please make sure, that an upgrade does not change such things... Brgds Andreas

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David Hervieux

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Josh Currier

Implemented

2026.3.8.0 unable to select vault credentials from quick connect menu?

[image] I used to be able to pick a vault credential under this menu but it doesn't seem to be available anymore. Has it moved or is this a bug?

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Jonathan Del Signore

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dbytes

Opening Multiple Tabs Doesn't Connect Until Clicked

Prior to the latest version, I could open multiple RDP connections and let the machines log in. With the latest version, I have to click each tab for it to proceed. Is there a setting that I need to adjust to go back to the old behavior?

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Léon Le Brun

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bpoitdev

Navigation pane as tab

Hi all, I think in this newer versions, I can't put the Navigation pane as a tab. Only floated, auto-hide etc... In attached, the option "dock as document" (the one that I think it will be ok) is grayed. Any option in settings that I can put the navigation as a permanent tab? [image]

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bpoitdev

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klausondrich

Resolved

No server connection possible from jumphost with RDM 2026.3.5

Hello, It seems that the new 2026.3.X branch broke numerous things, like: RDM [2026.3.4.0] - RDP Remote Desktop size set to auto open the RDP in a mini frame 2026.3.5.0 : Navigation resize broken Those affect me as well. But the most severe is: I am using RDM 2026.3.5 to connect from my notebook to a jump host (Windows Server 2019, also running 2026.3.5). I cannot connect to any RDP server from this jump host anymore since I upgraded RDM on the jump host from 2026.2.19 to 2026.3.5. It doesn't matter if I double-click an RDP server connection from the "Navigation" pane or if I use quick connect. It tries to connect forever (see screenshot). [image] All connections are working fine from our jump host when I am connecting via mstsc.exe. The Connections.log file in my profile folder shows: [16.09.2026 08:48:28] Verbinden - ' Servername ' (RDP (Microsoft Remote Desktop)) After I try to connect while the screenshot from above is shown After closing this unestablished connection, another line is logged: [16.09.2026 08:48:47] Getrennt - ' Servername ' (RDP (Microsoft Remote Desktop)) Not more, and no hint of what's wrong. After documenting this and reporting this issue here, I will have to downgrade to 2026.2.19 to get RDM working again. Update: Uninstalling 2026.3.5 and re-installing 2026.2.19 worked: All connections are working again with 2026.2.19.

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Alexis Beauparlant

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benjaminraab

2026.3.5 - SAML Authentication failed against Cyberark

Hello, we have updated our Devolutions RDM to Version 2026.3.5 and the SAML Authenitcation against Cyberark is not working with Error: Authentication failed. Connection without any changes is working with Version 2026.2.19

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Jonathan Lafontaine

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jimpoon

website link - RDM tab focus

When clicking a link on a webpage in a RDM web session, a new RDM tab is automatically opened, but the focus remains on the existing tab. I expect the new RDM tab to receive focus. This started happening after I upgraded RDM from 2026.1.x to 2026.2.18.0. Any ideas on how I restore the original behaviour? BTW, the RDM "anchor" is switched off. Thanks.

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Sebastian Walter

Remote Desktop Manger 2026.3.5.0 Crashing under Windows 11 26H2 arm64

I'm running RDM on two of my machines. Both have Windows 11 26H2 installed on it. Each machine is used for development; therefore I also have .NET SDK 10.0.401 installed. So the base seems to be the same. The difference is one of that two machines is one of these Microsoft Dev Kits based on arm64 on it. Trying to execute version 2026.3.5.0 on it forces the application to crash with the following event manager entry: Application: RemoteDesktopManager.exe CoreCLR Version: 10.0.1226.42308 .NET Version: 10.0.12 Description: The process was terminated due to an unhandled exception. Exception Info: System.InvalidOperationException: Unable to locate 'Avalonia.Platform.IWindowingPlatform'. at Avalonia.LocatorExtensions.GetRequiredService[T](IAvaloniaDependencyResolver resolver) at Avalonia.Controls.Platform.PlatformManager.CreateWindow() at Avalonia.Controls.Window..ctor() at Devolutions.AvaloniaUI.Controls.ChromeWindow..ctor() at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel, BaseAvaloniaView view) at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel) at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.CreateNativeWindow() at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.ShowDialog() at Devolutions.RemoteDesktopManager.AvaloniaViewPresenter.ShowDialog[TViewModel](TViewModel dialogViewModel) at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewLocator.ShowDialog[TViewModel](TViewModel viewModel) at Devolutions.RemoteDesktopManager.Managers.UIManager.<>c__DisplayClass219_0.<ShowErrorMessage>b__0() at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout) at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String details, String title, String xml) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String title) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String title) at Devolutions.RemoteDesktopManager.Services.BusinessUIService.ShowErrorMessage(IConnectionEngine engine, Exception exception, String title) at Devolutions.RemoteDesktopManager.Program.RunApplication(String[] args) at Devolutions.RemoteDesktopManager.Program.Main(String[] args) If you need any more information, logs, etc. feel free to reach out!

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laflammemarc

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slawek

Display issue with Navigation pane

Hi, Per the attached video, my lists of hosts look fine when the RDM window is not maximised. Otherwise, I cannot scroll through all items. Recording 2026-09-18 120417.mp4 How to fix this? Thank you. Regards Slawek

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devolutions88

No shortcut works when Focus is running

Hi, I currently switched from Sysinternal RDCMan to your RDM but I have one massive issue: No matter what I try, I can't get defined shortcuts to work when the focus is on a remote desktop. I need— as is possible in RDCMan —the ability to switch between different open RDP sessions using a shortcut when the focus is in the RDP session . I’ve checked various forum posts (e.g., https://forum.devolutions.net/topics/55803/ctrl---tab-move-to-last-active-session), but none of them work.

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devolutions88

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MR

"Global Hotkey" is not global anymore on 2026.3.5.0

"Global Hotkey" is not global anymore on 2026.3.5.0. When RDM is not in focus, attributes are not copied anymore to clipboard. Very annoying... Any help? I restarted the app and PC already but didn't change.

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alexander-delacamp

RDM 2026.3.5 - RDM Sessions resolution very small at first logon.

Hello! With the RDM 2026.3.5 update i have following problem: the resolution after logon is very small. Instead of normal resolution screen i see only small window. Looks like this.. I have to close an open the session up to 3 times till it shows in a normal size.. How do I fix that? [image]

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RemoteUser

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SelfMan

RDM [2026.3.4.0] - RDP Remote Desktop size set to auto open the RDP in a mini frame

Hi, I just want to ask if anyone noticed the RDM version 2026.3.4.0 opening a RDP session in a about 500x500px square instead of filling the Work area. I've rolled back to 2026.2.18.0 and there the RDP connections work just fine. I am running on Windows 10 22H2 x64 Fully up to date. Display 1440p [image] [image]

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SelfMan

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john.d

Implemented

Single search result Enter key press no longer launches RDP

On new version 2026.3.5.0 this morning and there has been a minor change that I've been unable to find a solution for an need help. [image] When I use the search in the bottom and type in the hostname of a device, it comes back with the object I want to connect to. In previous versions, once I had this input and pressed ENTER, it would begin the RDP connection. Now, with this version, that is not working. I have to then double-click the result object as shown from the vault. (Or click the open session button under Actions) My hands are already on the keyboard; ENTER is right there. I'd like not to have to mouse to something to engage RDP. When you're in and out of servers all day, little quality-of-life things like this are nice. [image] Is there any way to enable this ability that I'm not able to find after clicking and looking around?

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Maxim Robert

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Gr-ant001

Implemented

2026.3.4

What has happened with windows sizes in RDP? [image] Had to change everyone to: [image]

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Maxim Robert

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