8/3/2010 5:17:51 AM
Guenther Schmitz
Posts: 214
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hi!
i just tested a standard sharepoint site with RDM version 5.8.2.1 and it throws an exception every time RDM is closed.
the description is set to "url" and the corresponding url is entered.
what i do is:
1. open RDM
2. click the connection once to show the sharepoint-site in the description
3. close RDM
i tested RDM using a exe which is located in "E:\RDMTEST" .. i looked at the "RemoteDesktopManager.log" but there was no error reported in ...
could you either provide me with a debug exe or let me know where to find a error-log?!
thanks in advance!
KR
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8/3/2010 6:20:29 PM
David Hervieux
Administrator
Posts: 3767
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Hi,
Can you send me print screen with the error. I suspect that it's not RDM that crash, but the ActiveX.
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David Hervieux
Devolutions inc.
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8/3/2010 11:20:10 PM
Guenther Schmitz
Posts: 214
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please find the screenshot attached.
KR
p
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8/4/2010 5:20:24 AM
David Hervieux
Administrator
Posts: 3767
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Hi,
Do you get this error only if you open a sharepoint site ? Also, can you try the version 5.7 and see if you get this error ? You don't get the log because the crash happen after all the .NET part of the application is unloaded and it's a remaining native component (ActiveX) that causes the error.
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David Hervieux
Devolutions inc.
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8/4/2010 10:51:21 PM
Guenther Schmitz
Posts: 214
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hi!
i tested it with RDM 5.7.3.0 and it didn't crash.
KR
p
[edit]i did some more testing: version 5.8.0.1 and newer also crash .. but version 5.8.0.0 doesn't crash ...[/edit]
edited by plague on 8/4/2010
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9/14/2010 5:17:55 AM
Guenther Schmitz
Posts: 214
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hi!
any news on this?
KR
p
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9/14/2010 5:39:12 AM
David Hervieux
Administrator
Posts: 3767
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Have you try to update the IE browser to the version 8 ? This bug disappear for all the user that reported this bug after they update the IE browser
edited by dhervieux on 9/14/2010
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David Hervieux
Devolutions inc.
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9/15/2010 12:03:38 AM
Guenther Schmitz
Posts: 214
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i am using version 8.0.6001.18702 on windows xp x32
KR
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9/15/2010 10:49:07 AM
David Hervieux
Administrator
Posts: 3767
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Hi,
Can you verify your option file (remotedeskoptmanager.cfg) and find the value of WebBrowserScriptErrorsSuppressed ?
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David Hervieux
Devolutions inc.
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9/15/2010 11:19:38 PM
Guenther Schmitz
Posts: 214
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hi!
the value of WebBrowserScriptErrorsSuppressed was set to "false" therefore i changed it to "true" but the error still occurs ...
KR
p
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9/16/2010 3:07:39 AM
David Hervieux
Administrator
Posts: 3767
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The problem is that this error is not in our code, the error you see is in unmanaged code. this mean that it's hard to track. We are working in embedding firefox, maybe it will help
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David Hervieux
Devolutions inc.
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9/16/2010 6:21:17 AM
Guenther Schmitz
Posts: 214
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but this error does not occur in 5.8.0.0 ... what was changed in 5.8.0.1?
since then the error occurs .. and the readme does not tell me much:
VERSION 5.8.0.1 (March 31th 2010) - Fixed a possible problem with the export of a RDP file and utf8
- Fixed a treeview select problem when the image is clicked
- Fixed a possible focus problem with the edit session
- Fixed a possible ObjectDisposedException when going in Windows sleep mode
- Internal refactoring
- Fixed some memory leaks
and firefox integration would cause entering credentials (on every page load?!?) ...
maybe if you can not fix it you could supply us with a 5.8.0.0 with working rtf-description-links?!
KR
p
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9/16/2010 7:29:18 AM
David Hervieux
Administrator
Posts: 3767
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I will try to send you this week end a small app to test
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David Hervieux
Devolutions inc.
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9/16/2010 5:38:28 PM
David Hervieux
Administrator
Posts: 3767
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Hi plague,
I will try to find the source of this error. I will ask you a series of question to help me find the problem:
1. Does it happen if you use the Old UI (5.7) option ?
2. Does it happen if link the session to google.com
3. If you create a new Access data source with only 1 session, does it happen? You must set this data source as default to ensure that other data source are not loaded
4. If it's possible, can you try on another OS ?
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David Hervieux
Devolutions inc.
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9/17/2010 12:37:37 AM
Guenther Schmitz
Posts: 214
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hi david,
thanks for looking into this .. it seems to be pc-based error .. but what could cause this?!
please find hereunder the anwsers to your questions:
1: it happens with both UIs
2: i changed the url to "example.com" and the error does not occur
3: created new access data source removed any other data source .. same error
4: i tried on an other os with the same ie version and no error occured ...
could you please help me find out what this error causes as reinstalling my machine is no option ...
thanks in advance!
p
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9/17/2010 3:12:31 AM
David Hervieux
Administrator
Posts: 3767
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Hi,
as you suggested, I will do a source compare and come back to you, thank you for answering my question, this will help me track down the problem.
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David Hervieux
Devolutions inc.
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9/18/2010 4:49:53 PM
David Hervieux
Administrator
Posts: 3767
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Hi,
Do you want to try this version ?
http://remotedesktopmanager.com/download/Setup.RemoteDesktopManager.5.8.3.3.exe
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David Hervieux
Devolutions inc.
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