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Home » Remote Desktop Manager - Help » Problems with connecting up to Amazon S3

Support forum for Remote Desktop Manager
2/15/2010 1:27:19 PM

chowland
chowland
Posts: 9
I'm trying to setup a DB that everyone can access over the web using the Amazon S3 bucket system. I have the bucket named and created. I copied the keys needed for login and have done that twice just to verify that they are correct. Still doesn't work. Any help would be great!!

Here's the error log i'm getting:


ThreeSharpException - The request signature we calculated does not match the signature you provided. Check your key and signing method.
at Affirma.ThreeSharp.Query.ThreeSharpQuery.ThrowIfErrors(HttpWebResponse httpWebResponse)
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
at Devolutions.RemoteDesktopManager.Business.DataSources.S3ConnectionDataSource.Save(String aContent)
at Devolutions.RemoteDesktopManager.Business.DataSources.S3ConnectionDataSource.SaveConnection(Connection aConnection)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.AddConnection(BaseConnectionDataSource aConnectionDataSource, Connection aConnection, Boolean aIsSharedTemplate)
at Devolutions.RemoteDesktopManager.Forms.FrmMain.mnuImportFromRoyalTS_Click(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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2/15/2010 7:55:20 PM

David Hervieux
David Hervieux
Administrator
Posts: 3767
Hi,
I will do some test and get back to you.
edited by dhervieux on 2/15/2010

--
David Hervieux
Devolutions inc.


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2/16/2010 5:14:42 PM

David Hervieux
David Hervieux
Administrator
Posts: 3767
Hi,
I just did some test and it works fine, I found that:

http://docs.amazonwebservices.com/AmazonS3/latest/index.html?ErrorCodeList.html

Your error code is listed:

The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. For more information, see Authenticating REST Requests and Authenticating SOAP Requests for details.

Can you try to open the connection with the same setting and another application,

http://www.cloudberrylab.com/default.aspx?page=cloudberry-explorer-amazon-s3

Let me know

--
David Hervieux
Devolutions inc.


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2/18/2010 9:33:02 AM

chowland
chowland
Posts: 9
That's what's throwing me for a loop. I'm able to log into the software via the cloudberry software. That's how I created my bucket. Also if and when we get this working the data source for the S3 data source is asking for the Key name. Defaul it's connections.xml. How do I get the connections.xml file up there?
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2/18/2010 11:10:00 AM

David Hervieux
David Hervieux
Administrator
Posts: 3767
The connections.xml file will be created the first time you login. It appear that it does not login? Do you connect in Europe ?

Let me know

--
David Hervieux
Devolutions inc.


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2/18/2010 11:11:34 AM

chowland
chowland
Posts: 9
nope, USA
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2/18/2010 11:38:09 AM

chowland
chowland
Posts: 9
Nevermind on this thread, I did the sql setup and it works for what we're going to do. Thank you for your help.
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2/18/2010 11:46:38 AM

David Hervieux
David Hervieux
Administrator
Posts: 3767
Anyway, if you want to share it with multiple uses, the Sql Server data is better.

--
David Hervieux
Devolutions inc.


0 permalink
2/18/2010 12:26:07 PM

chowland
chowland
Posts: 9
yep, it's working great now. Thanks!!
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2/28/2010 2:13:58 PM

tinjaw
tinjaw
Posts: 3
I am unable to use S3. I can get access via CloudBerry Explorer.

Error is...

ThreeSharpException - The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
at Devolutions.RemoteDesktopManager.Business.DataSources.S3ConnectionDataSource.Save(String aContent)
at Devolutions.RemoteDesktopManager.Business.DataSources.S3ConnectionDataSource.SaveConnection(Connection aConnection)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.AddConnection(BaseConnectionDataSource aConnectionDataSource, Connection aConnection, Boolean aIsSharedTemplate)
at Devolutions.RemoteDesktopManager.Managers.ImportExportManager.ImportFromRDMFile(String aFileName)
at Devolutions.RemoteDesktopManager.Forms.FrmMain.mnuImportConnectionList_Click(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------------------------------

WebException - The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Affirma.ThreeSharp.Query.ThreeSharpQuery.GenerateAndSendHttpWebRequest(Request request)
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)

------------------------------------------

AuthenticationException - The remote certificate is invalid according to the validation procedure.

at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.TlsStream.CallProcessAuthentication(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
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2/28/2010 6:44:50 PM

David Hervieux
David Hervieux
Administrator
Posts: 3767
Hi,
I tried somethingm can you try this special build:

http://remotedesktopmanager.com/download/Devolutions.RemoteDesktopManager.Bin.5.7.2.5.zip

--
David Hervieux
Devolutions inc.


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3/7/2010 1:24:19 PM

tinjaw
tinjaw
Posts: 3
Sorry that I didn't get back to you sooner. I didn't try this special build as you released 5.7.3.0 since then and that version fixes the problem. Probably because you rolled that in. :-) Thanks.
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3/7/2010 3:16:45 PM

David Hervieux
David Hervieux
Administrator
Posts: 3767
Great,
Exactly, I glad that it works now.

--
David Hervieux
Devolutions inc.


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