Follow us on LinkedIn Find us on YouTube
home recent topics recent posts search faq  

Devolutions inc. > Forum

user:
psw:
| register | lost password   open id
Messages in this topic - RSS

Home » Remote Desktop Manager - Bug Report » multi-select lockup issue: reproducible with video

Bug report forum for Remote Desktop Manager
1/30/2012 2:34:22 PM

justpaul
justpaul
Posts: 4
I've run into this bug on (usually the most inconvenient) occasions, but have not been able to easily reproduce. I've since found a way to reproduce the issue 100% of the time. This has been reproduced on Win XP and Windows 7, both after a fresh Windows install, so I suspect anyone should be able to reproduce the issue using the steps provided below.

Issue: RDM application becomes unresponsive when attempting a multi-select using shift key
Details: When launching multiple sessions, you are prompted with a pop-up asking you to confirm opening multiple sessions. If you select no, the next time you attempt a multi-select using the shift key, the multi-select never completes, RemoteDesktopManager.exe uses 100% of a CPU core, and the application becomes unresponsive. The application must be closed and any remote desktop sessions are disconnected.
Workaround: Do not say no to the prompt. I've come upon the multi-select lockup numerous times, I can not say for certain if all of the times, I had previously said no to popup message.
Versions affected: 6.6.0.0. I believe this has also affected versions 5.x and 6.x.

Below is a youtube video reproducing the bug from launch, please let me know if I can provide any more details.



-justpaul
0 permalink
1/30/2012 4:37:24 PM

David Hervieux
David Hervieux
Administrator
Posts: 4248
Thank you. I have reproduced and fixed the bug. This will be in the next update.

--
David Hervieux
Devolutions inc.


0 permalink

Home » Remote Desktop Manager - Bug Report » multi-select lockup issue: reproducible with video





Powered by Jitbit Forum 7.0.4.0 © 2006-2011 Jitbit Software