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Home » Remote Desktop Manager - Help » Windows VPN Connections

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8/17/2011 4:25:44 PM

jsigley
jsigley
Posts: 15
Hi there,

Just purchased the enterprise version, but having problems with Windows VPN connections not connecting. Here's what we've done:
  • Installed the VPN add-ons
  • Added a valid VPN record with correct credentials

Keep getting an error back saying "Unable to open VPN connection, do you want to continue?". It works fine if we manually create the VPN connection in Windows, then link to the file.


Has anyone else experienced this, and if so, how do we fix it?
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8/17/2011 4:32:22 PM

jsigley
jsigley
Posts: 15
Forgot to mention - using 6.1.3 on Windows XP
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8/17/2011 5:27:47 PM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Just to be sure, what type of vpn you have created? Is it Microsoft VPN?

--
David Hervieux
Devolutions inc.


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8/17/2011 5:34:05 PM

jsigley
jsigley
Posts: 15
Yes - screenshot below

http://t.co/8nOGcpv
edited by jsigley on 8/17/2011
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8/17/2011 6:22:06 PM

jsigley
jsigley
Posts: 15
I've created a screencast to show whats happening - if interested - PM me.

To support - can someone please help with this ASAP? Need to get this going.

Thanks,
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8/18/2011 6:35:52 AM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Can you try to check Use Connection Manager Administration Kit

--
David Hervieux
Devolutions inc.


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8/18/2011 3:49:41 PM

jsigley
jsigley
Posts: 15
Hi David, thansk for your help.

Made the change


Got this error now
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8/18/2011 5:22:54 PM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Can you tell me the command line in the shortcut when you create it manually?

--
David Hervieux
Devolutions inc.


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9/6/2011 7:28:14 PM

jsigley
jsigley
Posts: 15
David Hervieux wrote:
Can you tell me the command line in the shortcut when you create it manually?



There is no command line, its just using Standard Windows VPN connection.
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9/7/2011 4:34:48 AM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Can you send me a printscreen of the standard Windows VPN. Some use rasdial and some use rasphone

--
David Hervieux
Devolutions inc.


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9/7/2011 11:30:11 PM

Xanacas
Xanacas
Posts: 90
for windows vpn connections you need a configured VPNConnection on your system, completely outside of RDM.
you can do it by control center-> networkconnections ->new networkconnection -> connection to workplace -> VPN-Connection
then you have to enter the name of the connection and then the domain (e.g. example.dyndns.org).
after finish this assisent, you can choose the connection in RDM VPN-Name ist the same as connection name in the vpn-assistent
the
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10/18/2011 2:23:42 PM

echoztrip
echoztrip
Posts: 3
We also use RDM Enterprise (on SQL) for our team. Microsoft VPN connections are one thing I haven't really been able to 'share' with everyone. Is there some way to automatically create the VPN connection via RDM?
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10/18/2011 2:45:23 PM

David Hervieux
David Hervieux
Administrator
Posts: 4241
You can try to embed the phonebook. It's the only way I've found.

--
David Hervieux
Devolutions inc.


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10/18/2011 3:14:23 PM

jsigley
jsigley
Posts: 15
echoztrip wrote:
We also use RDM Enterprise (on SQL) for our team. Microsoft VPN connections are one thing I haven't really been able to 'share' with everyone. Is there some way to automatically create the VPN connection via RDM?



Hey Echo,

We first set-up a Vm machine with all our VPN connections on them, then exported the ras phonebook (located C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk on XP) and stored in a shared location that each team member could access.


We then pointed RDM to this shared phonebook, and choose the appropriate connection. All works fine for us.
edited by jsigley on 10/18/2011
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10/19/2011 12:41:03 AM

echoztrip
echoztrip
Posts: 3
Thanks a lot I did a bit of googling after my initial post this morning (only just seen your replies now!) and had stumbled on similar methods!

Seems to be the way to go!
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2/2/2012 10:28:40 AM

williamparker786
williamparker786
Posts: 1
Thanks for the settings!! I want to ask one thing about Windows VPN connection that I want to setup connection to my remote server for file sharing and downloading purpose but it is denying the application by saying remote host is not connected but our router working properly. Can you help me on this matter.
edited by williamparker786 on 2/2/2012
edited by williamparker786 on 2/2/2012
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2/10/2012 1:57:01 AM

alphanimal
alphanimal
Posts: 62
echoztrip wrote:
We also use RDM Enterprise (on SQL) for our team. Microsoft VPN connections are one thing I haven't really been able to 'share' with everyone. Is there some way to automatically create the VPN connection via RDM?

David Hervieux wrote:
You can try to embed the phonebook. It's the only way I've found.


We have put the .pbk file on a file share and use that.
You can add connections by creating them on your local system and then copy the ini segment from your local file to the central located file
The local file is located here: %AppData%\Microsoft\Network\Connections\Pbk\rasphone.pbk

Also we have not stored the VPN settings in the session directly, but created dedicated VPN sessions, with the credentials stored in a central place.
On the various sessions we use "existing session" vpn type to connect.

btw, an embedded .pbk file which could be accessed by multiple VPN sessions would be nice. that would make the file share obsolete
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2/12/2012 7:26:39 PM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Hi,
We have an idea that might simplify the shared pbk but I'm not sure when we will implement this. However I'm aware of the limitation.

--
David Hervieux
Devolutions inc.


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2/12/2012 7:30:00 PM

jsigley
jsigley
Posts: 15
We're now replacing the users pbk with a network shared version at login, then storing all the usernames and passwords into RDM. This works perfect.
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2/13/2012 4:45:01 AM

Xanacas
Xanacas
Posts: 90
we have saved our pbk on the network too. for edit sessions or to create new session we have configured a commandline "session" with the following command:
rasphone -f K:\Users\Alle\RemoteDesktopManager\rasphone.pbk
it works great!
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