Support forum for Remote Desktop Manager
1/6/2012 5:58:06 PM
 allesrob Posts: 8
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When using a different port in the remote desktop address (ex: 192.168.1.1:3390) and using a template to connect it seems to lose the port. I've also noticed issues when using the vpn ping before connect tool when using a different port. Is there a workaround? Is there a way to enter the port in a separate field, that seems like it would be the best way to do it.
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1/6/2012 6:02:32 PM
 David Hervieux Administrator Posts: 4241
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Hi, For the VPN ping, I'm not sure that we can do anything because ping by default does not support a port. It uses the ICMP protocol and not TCP or UDP.
For the other problem, I understand and I have opened a bug request.
Thank you
-- David Hervieux Devolutions inc.

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1/26/2012 11:43:41 AM
 allesrob Posts: 8
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a similiar issue I have found is when using the Autodetect (ping) option under alternate hosts it fails with a nonstandard port
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1/27/2012 5:43:16 AM
 David Hervieux Administrator Posts: 4241
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Hi, Do you have a solution for me because it's not possible to specify a port with a ping.
-- David Hervieux Devolutions inc.

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1/27/2012 4:02:13 PM
 allesrob Posts: 8
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the solution is to not specify a port with the ping. As in it should strip out the :port when doing the ping command.
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1/27/2012 4:24:43 PM
 David Hervieux Administrator Posts: 4241
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Ah, sorry about that. I was not aware that the port was not removed. I will fix this.
-- David Hervieux Devolutions inc.

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